What is Support channels?

Support channels are the routes a provider offers for questions, disputes and blocked payments. The more routes there are, the more ways you can reach a person, and phone support usually matters most when money is stuck. 1822direkt offers email, phone and help centre, while ABA Bank offers phone, chat and email, which adds live chat. Check the channels for hours and language coverage as well, since a help centre alone leaves you waiting for a written reply.