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Banco Falabella review

Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Banco Falabella suits expats and travellers in Chile who want an everyday account with a monthly fee of CLP 0. The trade-off is narrow reach: a 1 currency account, a fixed deposit tied to maturity, and support through help centre only.

Key facts

Best for
A fee-free everyday account for people in Chile who also want a fixed-rate term deposit.
Monthly fee
CLP 0↗
Currencies
1↗
Free ATM withdrawals
CLP 3↗
Legal entity
Banco Falabella S.A.↗
Headquarters
Chile↗
Founded
1998↗
Support channels
Help-centre↗
Audience
Expats, Travelers
Pricing model
No monthly fee
Features
Free ATM withdrawals, Digital-only
Official website
bancofalabella.cl

Savings

Rate type
Fixed↗
Minimum deposit
CLP 50,000↗
Access terms
Contract the Depósito a Plazo 100% online from the site or app (Cuenta Corriente or Cuenta Vista clients) or in branches; no early withdrawals authorised; renewable deposits can only be rescued on maturity and within 3 business days after it↗
Account kind
Fixed↗

Facts checked September 26, 2026, 4 sources

Apps and profiles

Get the app
App Store
Elsewhere
Wikipedia

Pros and cons

Pros

  • The account is no monthly fee, so the monthly fee is CLP 0.
  • Free ATM use is included, with an allowance of CLP 3.
  • The feature set is free atm and digital only, which keeps everyday banking in the app.
  • The fixed deposit pays a fixed rate from CLP 50,000.

Cons

  • Support runs on help centre only.
  • Currencies covered come to 1, so balances stay in Chilean pesos.
  • Once placed, the fixed deposit is released at maturity, and a renewable one is rescued only on maturity and just after it.
Banco Falabella

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Scored 8.7 / 10 by VaultCue.

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Who it suits

  • The expats and travelers audience settling in Chile, plus local customers who bank from the app.
  • Savers who can commit their money for the full term, given the deposit is fixed at a fixed rate.
  • People who prefer running a peso account online rather than visiting a branch.

Who should look elsewhere

  • Varo Visa Debit Card, for anyone who needs a balance held in US dollars, since the account here covers 1 currency and bills in Chilean pesos.
  • Bit2Me, for euro spenders who want an account priced in euros with a monthly fee of €0.
  • Crezu ES, for euro savers used to a monthly fee of €0 and access to their own balance rather than a term deposit.

Who runs it

The legal entity behind the brand is Banco Falabella S.A., headquartered in Chile and trading since 1998. The bank runs its services online, and help for customers sits with help centre, so questions are answered from published guidance rather than by an agent. That suits people who are comfortable handling their own accounts day to day.

How Banco Falabella compares

Where Banco Falabella is available

Available
Chile

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does the account cost each month?+

The account is sold on a no monthly charge basis: the fee is CLP 0 and the pricing model is listed as no monthly fee. Running the account therefore adds nothing each month for everyday banking, which places Banco Falabella alongside the fee-free options in this comparison.

Are ATM withdrawals free?+

Free ATM use appears in the feature list, and the free allowance is CLP 3. Cash cover is the reason the account is filed as a free ATM option, and that allowance is the limit set for withdrawals.

What deposit can I open and how much do I need?+

The deposit is fixed and pays a fixed rate, with a minimum deposit of CLP 50,000. It is contracted online from the site or app by customers holding a current or vista account, or in a branch. Treat the minimum as money you can leave in place.

When can I take the money out?+

Access follows the published terms for this deposit. Withdrawals are authorised at maturity, and a renewable deposit can be rescued only on maturity and within a short window after that date, so hold other cash alongside the fixed placement.

How many currencies can I hold?+

The account covers 1 currency, so balances are held in Chilean pesos. Foreign cash and travel money have to live elsewhere, which is the main gap for anyone who moves money across borders regularly.

Who is the account aimed at?+

The listed audience is expats and travelers, and the account is marked free atm and digital only. That points to newcomers and frequent travellers who bank from the app and care more about a fee-free monthly cost than a wide range of currencies.

How do I open the deposit?+

The deposit is contracted online from the site or app by customers who already hold a current or vista account, or in a branch. The account is built around free atm and digital only features, so set-up runs through the app rather than paper at a counter.

How do I get help when something goes wrong?+

Help comes through help centre, and that is the only support route listed. Questions are answered from published guidance rather than by an agent, which suits routine account queries better than urgent problems.

Sources

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Licence type, Deposit protection, Currency conversion fee.

Banco Falabella

Banco Falabella

A fee-free everyday account for people in Chile who also want a fixed-rate term deposit.

8.7/10See alternatives