Sendwave review
Updated October 17, 2026 · VaultCue Editorial Team
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Our verdict
The captured page says support is available in the app, gives opening hours in UTC, and lists an email contact.
Key facts
- Best for
- Sendwave users looking for the captured support contact details
- Deposit protection
- FSCS up to GBP 85,000↗
- Access terms
- Senders in Belgium, Canada, Germany, Spain, France, UK, Ireland, Italy, Portugal, US; Sendwave Wallet senders from US and UK only↗
- Account kind
- Cash management↗
- Legal entity
- Sendwave↗
- Headquarters
- Belgium↗
- Founded
- 2014↗
- Support channels
- Chat, Phone, Email, Help-centre↗
- Official website
- sendwave.com
Money transfer
- Delivery time
- Minutes to 3-5 days↗
- Licence type
- Payment institution↗
- Payout methods
- Bank, Cash-pickup, Wallet↗
Facts checked September 26, 2026, 7 sources
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- The captured page says support is available in the app, gives opening hours in UTC, and lists an email contact.
Cons
- Wallet features reach only a narrow group of senders in two countries
- Authorisation covers a set group of regions rather than the whole world
Who it suits
- Sendwave users looking for the captured support contact details
Who should look elsewhere
- Senders living outside the covered countries
- People who want wallet features from elsewhere in the world
Access
The captured page says support is available in the app, gives opening hours in UTC, and lists an email contact. These details describe support access and do not establish transfer availability, timing, or fees.
Where transfers are authorised
Sendwave is authorised to transmit money in the United States, Canada, the United Kingdom and the European Union. Those permissions mark out the main areas where the service is open to senders. Anyone living elsewhere should confirm that their home country sits inside that group before relying on it. Holding authorisation across several large economic regions gives the brand a clear footprint, and senders in those areas can reach family and friends in many parts of the world.
Wallet next to the main service
The Sendwave Wallet is a separate feature with a narrower reach. It is open only to senders in the United States and the United Kingdom, while people elsewhere can still use the main service to send money. Keeping the two routes apart makes it easier to know which features a sender can rely on. For regular senders in those two countries, the wallet brings several sending options together in one place, so they do not need to move between separate routes.
Purpose behind the service
Sendwave was built around one aim: making sure money reaches the people it is meant for. Sending money abroad to loved ones sits at the heart of the offer, and that purpose shapes everything else about the service. The focus stays on moving money between family and friends across borders in a way that feels simple and secure, so regular transfers stay manageable. The message is consistent throughout: money should arrive safely and with as little effort as possible.
How Sendwave compares
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9.0 vs 9.0
Where Sendwave is available
- Available
- Belgium, Canada, France, Germany, Ireland, Italy, Portugal, Spain, United Kingdom, United States
- Licence in United Kingdom
- Financial Conduct Authority (UK) (900891), checked September 26, 2026
- Licence in Belgium
- National Bank of Belgium, checked September 26, 2026
- Licence in United States
- New York State Department of Financial Services (NMLS No. 1179663), checked September 26, 2026
- Licence in Canada
- Revenue Quebec (0012181), checked September 26, 2026
- Licence in Canada
- FINTRAC (M11556765), checked September 26, 2026
- Licence in Belgium
- BE_NBB (PSD_PI BE_NBB!0733531321), checked September 26, 2026, also valid in Austria, Belgium, Cyprus, Germany, Estonia, Spain, Finland, France, Greece, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Portugal, Slovenia, Slovakia
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Which countries can people send money from with Sendwave?+
Senders living in Belgium, Canada, Germany, Spain, France, the United Kingdom, Ireland, Italy, Portugal and the United States can use the main service. That group forms the core coverage. Anyone living somewhere else should check whether their country is included before planning a transfer, because coverage is limited to this group.
What kind of sender does the wallet suit?+
The wallet suits senders in the United States and the United Kingdom who want several sending options gathered in one place. It brings the transfer tools together, so a regular sender does not need to move between separate routes. People outside those two countries will find the main service is their only route, which keeps the choice simple.
Can recipients hold money with Sendwave?+
The wallet gives recipients a place to keep money they receive from family and friends abroad. Recipients who receive payments have a wallet made for them, so the people getting money have their own place to keep it. It sits alongside the transfers that senders send from other countries, giving both sides of a payment a shared tool.
Which company operates Sendwave?+
Sendwave is operated by Sendwave. (Source, checked September 26, 2026)
Where is Sendwave based?+
Sendwave is based in Belgium. (Source, checked September 26, 2026)
When was Sendwave founded?+
Sendwave was founded in 2014. (Source, checked September 26, 2026)
How can I contact Sendwave support?+
Sendwave offers support through Chat, Phone, Email, Help-centre. (Source, checked September 26, 2026)
Sources
- euclid.eba.europa.eu/register/downloads/PSDMD/20260926/do... checked September 26, 2026
Backs: Headquarters, Legal entity, Licence type, Licences
“EntityCode=BE_NBB!0733531321; EntityType=PSD_PI; ENT_NAM=Sendwave”
- sendwave.com/default/countries checked September 26, 2026
Backs: Access terms
“Money Transfers Armenia from Belgium from Canada from Germany from Spain from France from the United Kingdom from Ireland from Italy from Portugal from the United States”
- sendwave.com/default/our-story checked September 26, 2026
Backs: Founded
“Since 2014, Sendwave has made sending money as easy as texting”
- sendwave.com/default/sendwave-wallet checked September 26, 2026
Backs: Account kind
“Sendwave Wallet gives you a simple way to store money - and send to loved ones when the time is right”
- sendwave.com/en/contact checked September 26, 2026
Backs: Deposit protection
- sendwave.com/en/support checked September 26, 2026
Backs: Support channels
“the Sendwave team is always on hand at any time by in-app chat for up-to-date support”
- sendwave.com/en/support checked September 26, 2026
Backs: Delivery time, Payout methods
“Time taken to deliver funds is dependent on the receive country, receiving method, it can vary from delivering within minutes to 3-5 days.”
Compiled from 7 source pages, checked October 17, 2026. We did not open an account.
Not confirmed yet: Headline rate, Rate type, Term, Minimum deposit.