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Jawwal Pay review

Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Jawwal Pay suits Palestinian businesses that want a wallet with nothing to pay each month, since the monthly fee is ILS 0 and wallet to wallet transfers are Free for wallet-to-wallet transfers. Regulated by the Palestine Monetary Authority, it keeps money local, in 1, and moves it fast between wallets.

Key facts

Best for
Palestinian businesses paying staff and suppliers from a single wallet.
Monthly fee
₪0↗
Currencies
1↗
Free ATM withdrawals
₪0↗
Transfer fee
Free for wallet-to-wallet transfers↗
Legal entity
National Electronic Payments Company↗
Headquarters
Palestine↗
Founded
2018↗
Support channels
Email, Chat, Phone, Help-centre↗
Audience
Business
Pricing model
No monthly fee
Official website
jawwalpay.ps

Money transfer

Delivery time
Instant to an active Jawwal Pay wallet↗
Payout methods
Wallet, Cash-pickup↗
Fee to send 1,000
₪5↗

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
App Store
Elsewhere
LinkedInXfacebook.com

Pros and cons

Pros

  • A monthly fee of ILS 0 on the business wallet
  • Free for wallet-to-wallet transfers between wallets
  • Delivery is Instant to an active Jawwal Pay wallet
  • Support covers email, chat and phone

Cons

  • The account holds 1 currency, so cross-border costs sit with you
  • Cash withdrawals cost ILS 5 while wallet transfers do not
  • Payouts run through wallet and cash pickup only
Jawwal Pay

Ready to try Jawwal Pay?

Scored 8.8 / 10 by VaultCue.

See alternatives

Who it suits

  • Businesses paying staff and suppliers from a wallet
  • Traders and shopkeepers who collect and send in the domestic currency
  • Anyone who needs same day payments between two wallets

Who should look elsewhere

  • Firms holding or converting several currencies, where Plazo ES or Skrill fit better
  • Freelancers billing overseas clients, for whom PayPal Colombia has wider reach

How Jawwal Pay compares

Where Jawwal Pay is available

Available
Palestine
Licence in Palestine
Palestine Monetary Authority (PMA), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does it cost to run a Jawwal Pay account?+

The account carries a monthly fee of ILS 0, so keeping it open costs nothing in recurring charges. Wallet to wallet transfers are Free for wallet-to-wallet transfers, and a cash withdrawal costs ILS 5. The free ATM allowance is ILS 0.

Who regulates Jawwal Pay?+

Jawwal Pay is run by the National Electronic Payments Company and works under the Palestine Monetary Authority in Palestine. Terms published with the account set out those terms. Deposits sit in the wallet rather than a bank account.

How fast are payments?+

Delivery is Instant to an active Jawwal Pay wallet, which makes the wallet practical for supplier runs and same day settlements inside the domestic market. Cash pickup is also offered as a payout route, useful where staff want to collect money in person rather than receive it digitally.

How many currencies can the account hold?+

The account covers 1 currency, so it works as a domestic tool rather than a holding place for overseas receipts. Firms that invoice in another currency would need to convert and carry that cost themselves. For multi currency wallets, Skrill is the nearer comparison.

How do I get money out of the account?+

Payouts run to wallet and cash pickup, so you can take the money to a cash pickup point or move it inside a wallet. Cash withdrawal is priced at ILS 5, which makes wallet transfers the cheaper route for regular collections. Support is available through email, chat and phone.

Who is the account aimed at?+

The service is built for business customers, so it fits shopkeepers and traders settling invoices in the domestic currency. It suits payments that stay in a single country, since the account holds 1 currency. Freelancers billing abroad are better served by a wallet built for international transfers.

What support can I reach?+

Support runs through email, chat and phone, so a help centre, phone, chat and email are all open to you. That matters if a supplier is waiting on a payment that depends on an instant wallet transfer. Questions about the account terms can go to the named operator, the National Electronic Payments Company.

Sources

  • jawwalpay.ps/about-us checked September 26, 2026

    Backs: Audience, Founded, Licences

    “All sectors of Palestinian society will benefit: government institutions, public service providers, banks, merchants, and individuals”

  • jawwalpay.ps/customers/faqs checked September 26, 2026

    Backs: Pricing model

    “No, opening an account on the Jawwal Pay wallet is free, and downloading the app is free too”

  • jawwalpay.ps/customers/fees checked September 26, 2026

    Backs: Free ATM withdrawals, Monthly fee, Transfer fee

    “Withdrawal of money from agents: 1%, minimum 1 shekel, maximum 5 shekels of the amount withdrawn”

  • jawwalpay.ps/customers/open-jawwal-pay-account checked September 26, 2026

    Backs: Currencies

    “All financial transactions in the Jawwal Pay wallet are in shekels”

  • jawwalpay.ps/en/customers/fees checked September 26, 2026

    Backs: Payout methods, Fee to send 1,000

    “Cash Out: You can withdraw money from your Jawwal Pay wallet at any time from our network of authorized agents.”

  • jawwalpay.ps/en/customers/money-transfer checked September 26, 2026

    Backs: Delivery time

    “You will receive a verification code indicating the transaction's success and an image of the transaction receipt.”

  • jawwalpay.ps/terms-and-conditions checked September 26, 2026

    Backs: Headquarters, Legal entity, Support channels

    “The company headquartered in (Palestine, Ramallah, al-Masyon, Barco building, and licensed by the Palestine Monetary Authority)”

Compiled from 7 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Licence type, Deposit protection, Currency conversion fee.

Related by the facts

Jawwal Pay

Jawwal Pay

Palestinian businesses paying staff and suppliers from a single wallet.

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