kraken review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Kraken moves money fast and charges a percentage on every transfer, which suits traders and businesses who need speed over a monthly account. Delivery is instant, and the service runs through Payward Europe Solutions Limited under a payment institution licence in Ireland.
Key facts
- Best for
- Fast percentage-based transfers for traders, crypto businesses and frequent payers.
- Transfer fee
- 1% instant and recurring, 1.5% custom orders↗
- Delivery time
- instant↗
- Licence type
- Payment institution↗
- Payout methods
- Bank, Wallet, Card↗
- Legal entity
- Payward Europe Solutions Limited↗
- Headquarters
- Ireland↗
- Founded
- 2011↗
- Support channels
- Help-centre↗
- Official website
- kraken.com
Facts checked September 26, 2026, 3 sources
Pros and cons
Pros
- Delivery is instant, so transfers and payouts move without a waiting period.
- Transfer fees run 1% instant and recurring, 1.5% custom orders, so each send carries a clear percentage.
- Payouts cover bank, wallet and card, so recipients can choose how they are paid.
- Founded in 2011, so the company is well established rather than a new entrant.
Cons
- Support runs on help centre only, so there is no phone or live chat line listed.
- Every send is charged on the amount moved, so a large payout costs more than a small one, with fees of 1% instant and recurring, 1.5% custom orders.
Who it suits
- Traders and crypto businesses paying suppliers or customers in other currencies
- Anyone who values instant delivery more than a flat free allowance
- Recipients who can take money through bank, wallet and card
Who should look elsewhere
- PayPal Colombia if you keep money in a PayPal balance or a linked bank account and want transfers with no fee
- Skrill if you mostly fund sends with a debit or credit card, where a percentage is added to each payment
- Paysera for euro payments to SEPA or Paysera users, where transfers are free
How kraken compares
8.8 vs 8.0
8.8 vs 8.5
8.8 vs 8.5
8.8 vs 8.98.8 vs 9.1
8.8 vs 8.6
8.8 vs 9.2
8.8 vs 9.0
8.8 vs 8.9- 8.8 vs 8.9
8.8 vs 8.8
8.8 vs 8.4
8.8 vs 8.0
8.8 vs 8.08.8 vs 8.0
Where kraken is available
- Licence in Ireland
- Central Bank of Ireland, checked September 26, 2026
- Licence in Ireland
- IE_CBI (PSD_EMI IE_CBI!C453020), checked September 26, 2026, also valid in Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Frequently asked questions
What does a Kraken transfer cost?+
Transfer fees run 1% instant and recurring, 1.5% custom orders, so each send is priced as a percentage of the amount rather than a flat charge. The same schedule covers instant transfers, recurring ones and custom orders, which keeps business payments and one-off payouts in a single place.
Who regulates Kraken in Ireland?+
Kraken is regulated in Ireland by the Central Bank of Ireland, which authorises it as a payment institution. The registered entity is Payward Europe Solutions Limited, listed in Ireland's register under licence PSD_EMI IE_CBI!C453020.
How fast does Kraken deliver money?+
Kraken states delivery is instant, so money is passed to the recipient without a waiting period. The fee schedule also shows which sends qualify for that pace and which are handled as custom orders with a higher percentage.
How can I get money out of Kraken?+
Payouts cover bank, wallet and card, so money can be sent to a bank account, a wallet or a card. That range matters when the recipient cannot open a local account in the currency they are being paid in.
Can I reach Kraken support by phone or live chat?+
The support channels listed for Kraken are help centre, so help is self-service rather than a direct line. That matters more when delivery is instant and a payment stops part of the way through.
Is Kraken cheaper than Skrill or PayPal for sending money?+
Compare the schedules side by side. Kraken charges 1% instant and recurring, 1.5% custom orders per transfer, Skrill adds nothing on bank transfers but a percentage on card payments, and PayPal Colombia charges nothing from a balance or linked bank account with extra card and international costs.
Who does Kraken suit?+
Kraken fits traders and businesses that pay money out often and want speed, especially where the recipient can take bank, wallet and card. It also suits people who value instant transfers more than a free allowance, because every send is charged a percentage of the amount.
Sources
- euclid.eba.europa.eu/register/downloads/PSDMD/20260926/do... checked September 26, 2026
Backs: Headquarters, Legal entity, Licence type, Licences
“EntityCode=IE_CBI!C468360; EntityType=PSD_PI; ENT_NAM=Payward Europe Solutions Limited”
- kraken.com/affiliate checked September 26, 2026
Backs: Support channels
“Customer service ... Kraken Status Support Center Complaints”
- kraken.com/features/fee-schedule checked September 26, 2026
Backs: Delivery time, Founded, Payout methods, Transfer fee
“Instantly buy, sell or convert Bitcoin or other cryptocurrencies on Kraken.com or via the Kraken App”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup.
Related by the facts
kraken
Fast percentage-based transfers for traders, crypto businesses and frequent payers.