LOOP by NCBA review
Updated October 12, 2026 · VaultCue Editorial Team
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Our verdict
For planners who want funds kept apart from daily spending, LOOP by NCBA presents a fixed account with digital administration and IBAN records. It supports structured holding through email, phone and help centre guidance for balance questions and routine oversight.
Key facts
- Best for
- Fixed holding with digital administration and IBAN records
- Monthly fee
- KES 0↗
- Local account details
- IBAN↗
- Transfer fee
- Send money to mobile money: KES 6 to KES 48 above KES 3,500; EFT, RTGS and PesaLink flat KES 60; LOOP to LOOP and LOOP BIZ free; Buy Goods (till) free↗
- Legal entity
- LOOP DFS↗
- Headquarters
- Kenya↗
- Support channels
- Email, Phone, Help-centre↗
- Audience
- Business, Freelancers
- Pricing model
- Fixed rate, No monthly fee
- Features
- Digital-only
- Official website
- loop.co.ke
Savings
Pros
Pros
- Provides IBAN records that keep a fixed holding clearly identified.
- Supports digital administration with email, phone and help centre guidance.
Who it suits
- Planners who keep reserved funds apart from spending
- Freelancers who value structured digital administration
How LOOP by NCBA compares
Where LOOP by NCBA is available
- Available
- Kenya
- Licence in Kenya
- Central Bank of Kenya, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What kind of account does LOOP by NCBA provide?+
LOOP by NCBA provides a fixed account that holds funds for a defined period with digital administration. It supplies IBAN records that identify the holding for personal records. It suits planning where money remains set aside until maturity.
How is the account accessed and managed?+
Administration runs through digital channels that show balances and account activity in one view. Support comes through email, phone and help centre channels for questions. Early closure remains possible by liquidating the holding before maturity.
Who is LOOP by NCBA designed to serve?+
LOOP by NCBA serves people who want a fixed holding with clear records and digital oversight. It fits freelancers and planners who separate reserved funds from daily spending. It helps those who value structured administration with guided support.
Does LOOP by NCBA charge a monthly fee?+
The monthly fee at LOOP by NCBA is KES 0. (Source, checked September 26, 2026)
Which company operates LOOP by NCBA?+
LOOP by NCBA is operated by LOOP DFS. (Source, checked September 26, 2026)
Where is LOOP by NCBA based?+
LOOP by NCBA is based in Kenya. (Source, checked September 26, 2026)
How can I contact LOOP by NCBA support?+
LOOP by NCBA offers support through Email, Phone, Help-centre. (Source, checked September 26, 2026)
Sources
- loop.co.ke checked September 26, 2026
Backs: Headquarters, Licences
“LOOP is regulated by the Central Bank of Kenya”
- loop.co.ke/about-us checked September 26, 2026
Backs: Audience, Legal entity
“We empower people with intuitive financial tools to pay, save, invest, access credit and discover deals while also supporting businesses with integrated enterprise management solutions.”
- loop.co.ke/faqs checked September 26, 2026
Backs: Account kind, Delivery time, Headline rate, Local account details, Rate type, Support channels, Term
“with a guaranteed rate of return on their invested amount of up to 7% over a maximum period of 12 months, with an option to re-invest upon maturity”
- loop.co.ke/lifestyle/loop-invest checked September 26, 2026
Backs: Access terms, Minimum deposit, Pricing model, Monthly fee
“If you ever need to access your cash you can get it within 48 hrs”
- loop.co.ke/lifestyle/loop-tariff-update checked September 26, 2026
Backs: Transfer fee, Fee to send 1,000
“Pay as little as KES.6 with a maximum of KES.48 for transactions above KES.3,500 when you send money to Mobile Money... a flat rate of KES.60 no matter the amount transacted.”
- loop.co.ke/lifestyle/payment-account checked September 26, 2026
Backs: Features
“The LOOP Payment Account is your companion for all your spending needs... keeping your finances effortlessly under control.”
- loop.co.ke/lifestyle/send-money checked September 26, 2026
Backs: Payout methods
“You can send money to any other account including mobile money and banks”
Compiled from 7 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Licence type, Deposit protection, Currency conversion fee, Currencies.