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Moov Africa CI review

Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Moov Africa CI suits people in Côte d'Ivoire who want a wallet, a card and instant transfers, with a monthly fee of XOF 500 and free ATM withdrawals. It is a local everyday account rather than a multi currency home, and the conversion fee of 2.5% is the part to watch if you spend abroad.

Key facts

Best for
A card, a wallet and cash withdrawals in one place if you move money in Côte d'Ivoire and want to withdraw often.
Monthly fee
F CFA 500↗
Currency conversion fee
2.5%↗
Free ATM withdrawals
F CFA 0↗
Transfer fee
Moov Money P2P same-network transfer 0 XOF on the 5-1,000 XOF tier, tiered above; international transfer 110 XOF + 1.5% on the 500-5,000 XOF tier↗
Legal entity
Moov Africa Cote d'Ivoire↗
Headquarters
Côte d'Ivoire↗
Founded
2020↗
Support channels
Phone, Help-centre, Community↗
Audience
Travelers
Features
Free ATM withdrawals
Official website
moov-africa.ci

Money transfer

Delivery time
Real time (instant)↗
Payout methods
Cash-pickup, Wallet↗
Fee to send 1,000
F CFA 0↗

Facts checked September 26, 2026, 5 sources

Apps and profiles

Elsewhere
WikidataXLinkedInweb.facebook.com

Pros and cons

Pros

  • Same-network transfers cost XOF 0 and arrive in real time, so local sending is quick and costs nothing.
  • Cash withdrawals carry an ATM allowance of XOF 0, which pairs well with a card you use at a machine.
  • Payouts run through cash pickup and wallet, so you can take cash out or move the balance to another wallet.
  • A conversion fee of 2.5% sits in line with the 0.5% most accounts here charge.

Cons

  • The card runs a monthly fee of XOF 500 against a site median of €0, so keeping the card costs more than the typical account here.
  • Currency conversion costs 2.5% and ranks at 241 of 312 brands on that measure, so converting away from the West African franc is the expensive part.
  • Live chat and email are not among phone, help centre and community, which covers phone, a help centre and a community.
Moov Africa CI

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Scored 8.5 / 10 by VaultCue.

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Who it suits

  • Travellers and residents in Côte d'Ivoire who want a card and a wallet in the same place.
  • People who send money locally and want the transfer to land straight away.
  • Anyone who takes cash out often and would rather not pay for each withdrawal.

Who should look elsewhere

  • Readers who want a broad multi currency account, since XTB and Skrill list monthly fees of €0 and €0 for that kind of holding.
  • Readers who want a card without a monthly cost, where AXI Card lists a monthly fee of €0.
  • Readers who only want live chat or email help, because phone, help centre and community covers phone, a help centre and a community instead.

How Moov Africa CI compares

Where Moov Africa CI is available

Available
Côte d'Ivoire

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does the Moov Money card cost each month?+

The card has a monthly fee of XOF 500. The typical monthly fee across the accounts on this site is €0, so here you pay for the card as well as holding the wallet, and cash withdrawals are handled separately.

Can I get cash out without paying every time?+

Yes. Cash withdrawals come with an ATM allowance of XOF 0, and free ATM access is one of the features the account is built around. You can also take money out in cash at a pickup point, since payouts run through cash pickup and wallet.

How much does it cost to send money inside Cote d'Ivoire?+

A Moov Money person to person transfer on the same network costs XOF 0, and the brand lists delivery as Real time (instant). Fees are tiered on larger amounts, so the everyday local transfer is the free part.

How much does currency conversion cost?+

Converting costs 2.5% on the card, and the brand sits at 241 of 312 on that measure. For context, the 0.5% is typical here and the 2.08% upper quartile sits well above this brand.

Is Moov Money a bank?+

It is a mobile money service, not a bank, and it publishes no regulator or licence details, so there is no protection scheme to name. What the facts do confirm is who runs it and where: Moov Africa Cote d'Ivoire is based in Côte d'Ivoire and has traded since 2020.

How do I get my money out?+

Payouts run through cash pickup and wallet, so you can collect the balance in cash or push it to another wallet. No withdrawal charge is listed, and transfers are described as Real time (instant), so the money moves as soon as you ask.

How do I get help?+

Support runs through phone, help centre and community, which covers phone, a help centre and a community. Across the site a phone line is the most common route, so reaching a person is realistic for most account holders.

Sources

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Licence type, Deposit protection, Currencies.

Moov Africa CI

Moov Africa CI

A card, a wallet and cash withdrawals in one place if you move money in Côte d'Ivoire and want to withdraw often.

8.5/10See alternatives