NCBA Loop review
Updated October 12, 2026 · VaultCue Editorial Team
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Our verdict
NCBA Loop offers a fixed account with a choice between a Break Option and a No-Break Option. The structure appeals to savers who prefer a defined holding period with a clear early access path on one choice and linked movement to the LOOP account.
Key facts
- Best for
- Savers wanting a fixed holding with a clear early access choice
- Transfer fee
- KES 6 to KES 48 (mobile money)↗
- Legal entity
- NCBA Group PLC↗
- Headquarters
- Kenya↗
- Support channels
- Phone, Email, Help-centre↗
- Pricing model
- Fixed rate
- Official website
- loop.co.ke
Savings
Money transfer
Facts checked September 26, 2026, 3 sources
Pros
Pros
- Fixed account offering a Break Option alongside a No-Break Option
- Break withdrawals return to the LOOP account with near real-time movement speed
Who it suits
- Savers who prefer defined holding periods
- People who value a clear early access path
How NCBA Loop compares
Where NCBA Loop is available
- Available
- Kenya
- Licence in Kenya
- Central Bank of Kenya, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What kind of account does NCBA Loop provide?+
NCBA Loop provides a fixed account with fixed-rate pricing. The product includes a Break Option alongside a No-Break Option. The structure gives holders a defined holding with selectable access paths.
How does early access work?+
The Break Option permits withdrawal before maturity from the fixed product. The No-Break Option keeps the contrasting access structure. Funds from the break choice move to the LOOP account for onward use.
Where do withdrawn funds go?+
Withdrawn funds from the break choice arrive in the LOOP account. Movement runs with near real-time delivery. The link keeps the fixed holding connected to everyday balances for holders selecting early access.
Which company operates NCBA Loop?+
NCBA Loop is operated by NCBA Group PLC. (Source, checked September 26, 2026)
Where is NCBA Loop based?+
NCBA Loop is based in Kenya. (Source, checked September 26, 2026)
How can I contact NCBA Loop support?+
NCBA Loop offers support through Phone, Email, Help-centre. (Source, checked September 26, 2026)
Sources
- loop.co.ke/faqs checked September 26, 2026
Backs: Access terms, Account kind, Delivery time, Headline rate, Minimum deposit, Pricing model, Payout methods, Rate type, Support channels, Term
“This option allows you the flexibility to withdraw/liquidate your investment before the maturity date at a lower interest rate than a No- Break Option.”
- loop.co.ke/lifestyle/loop-tariff-update checked September 26, 2026
Backs: Transfer fee, Fee to send 1,000
“Pay as little as KES.6 with a maximum of KES.48 for transactions above KES.3,500 when you send money to Mobile Money.”
- ncbagroup.com checked September 26, 2026
Backs: Headquarters, Legal entity, Licences
“Mara Rd. Upper-hill P.O Box 44599-00100 Nairobi Kenya”
Compiled from 3 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Monthly fee, Licence type, Deposit protection, Currency conversion fee, Currencies.