neo by Bank Audi review

The monthly fee is LBP 0 and the pricing model is no monthly fee, so holding the account carries no ongoing charge. Opening is also at no cost in the app, which is what makes it easy to try alongside accounts that charge. Nothing in the pricing here relates to what you do with the money afterwards.

The legal entity behind the app is Bank Audi, based in Lebanon. That bank is the same organisation behind the support desk and the ATM network, so the account, the service and the money sit with one institution rather than a chain of providers. It is the name to check in the terms.

Opening happens in the app at no cost, and the network behind the account is the Bank Audi ATM estate, so cash comes from those machines. The account is digital only, which means there is no branch counter to visit and the app plus the ATM network do the work.

Support runs on chat, phone and help centre, so a question can go out in writing or be put to someone by phone, with a help centre on hand as well. The contact centre is available round the clock, which matters for students and travellers whose day does not match office hours.

The account holds 6 currencies. That places it 142 of 379 brands compared on that measure, so it suits a student or traveller with a short currency list more than someone who moves money across many markets.

It is an easy access account under a no monthly fee model, so money is available on demand rather than tied to a term. There is no savings or fixed product in the same app to park money in, which makes it a spending account first and a savings home second.

The stated audience is student, teen and travelers, a deliberately narrow list. The plan details and the account design are pitched at younger customers and at people who move between currencies, so anyone outside that group can still open it but should expect a general setup.

The monthly fee of LBP 0 sits in the same band as the typical account on the site, where monthly fees run €0. The offer score of 6.2 reflects that low running cost, balanced against the small currency list and the app-only setup.