Your cookie choices

We use necessary cookies to make this site work. With your permission, analytics cookies help us understand usage and marketing cookies support advertising.

You can reject non-essential cookies and still use the site. Change your choices anytime in Cookie settings.

Cookie settingsCookie policy

Neon review

Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Neon suits people in Brazil who want a digital-only account with no monthly fee, easy access to their money and support by phone, chat and a help centre. The catch is currency: conversion costs 7%, which is high for anyone spending abroad.

Key facts

Best for
A free digital account in Brazil, with a cash investment you can redeem at any time.
Monthly fee
R$0↗
Currency conversion fee
7%↗
Transfer fee
Free (R$ 0,00 between Neon accounts and to other banks)↗
Legal entity
Neon Pagamentos S.A.↗
Headquarters
Brazil↗
Founded
2016↗
Support channels
Chat, Phone, Help-centre↗
Pricing model
No monthly fee
Features
Digital-only
Official website
neon.com.br

Savings

Rate type
Variable↗
Minimum deposit
R$1↗
Access terms
Daily liquidity, redeem at any time (CDB Neon liquidez diaria)↗
Account kind
Easy access↗

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
LinkedIn

Pros and cons

Pros

  • Transfers are Free (R$ 0,00 between Neon accounts and to other banks), so moving money between accounts and to other banks costs nothing
  • The account is digital only, so banking runs through the app
  • The cash investment has daily liquidity and can be redeemed at any time
  • Support covers chat, phone and help centre, which includes phone and a help centre

Cons

  • The cash investment pays a variable rate, so the return moves with the market
  • The account is digital only, so there is no branch for anyone wanting in person service
Neon

Ready to try Neon?

Scored 8.7 / 10 by VaultCue.

See alternatives

Who it suits

  • People in Brazil who want everyday banking without a monthly charge
  • Anyone happy to manage the whole account in the app
  • Savers who want access to their money at any time rather than a fixed term

Who should look elsewhere

  • People who need a branch, since the account is digital only
  • Frequent converters, who pay 7% here and may prefer to weigh Crezu ES or Varo Visa Debit Card first
  • Anyone after a fixed return, since the investment pays a variable rate

Fees and currency costs

There is no monthly charge, with the fee at BRL 0. Transfers are Free (R$ 0,00 between Neon accounts and to other banks), so moving money in and out of your own accounts and to other banks does not cost you. The currency conversion fee is 7%, which is the number that matters for anyone spending abroad. The cash investment behind it has daily liquidity, so savings there can be redeemed at any time.

Where it sits among rivals

On monthly fee, Neon sits at 1 out of 500 brands compared, which puts the free month among the cheapest on the site. Currency conversion goes the other way, with a rank of 312 out of 312. Read together, the ranks explain the cost picture: strong on the fixed fee, weak on conversion.

How Neon compares

Where Neon is available

Available
Brazil
Licence in Brazil
Banco Central do Brasil, checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does it cost to run a Neon account each month?+

The monthly fee is BRL 0, and transfers between Neon accounts and to other banks are Free (R$ 0,00 between Neon accounts and to other banks). Holding and moving money in Brazil therefore costs nothing at the monthly level, so the account works well for everyday spending.

How much does Neon charge to convert currency?+

The currency conversion fee is 7%, which sits at the upper end of what the site records. Neon ranks 312 out of 312 on this measure, so spending and saving in a single currency keeps costs down.

Who regulates Neon in Brazil?+

Neon holds its licence from the Banco Central do Brasil in Brazil, and the business trades as Neon Pagamentos S.A.. The regulator supervises the firm, while protection of account balances is a separate arrangement set out in the bank's own terms.

What kind of account can I open with Neon?+

The account is digital only, so it runs in the app rather than a branch, and the pricing model is no monthly fee. Help runs through chat, phone and help centre, which covers chat, phone and a help centre, so questions are handled in those channels rather than at a counter.

Can I get at my money whenever I want?+

Yes. The cash investment has daily liquidity and can be redeemed at any time, and the account kind is easy access rather than a fixed term. The minimum deposit is BRL 1, so a small amount can start the position.

What return does the Neon cash investment pay?+

The rate is variable, so the amount you earn changes over time rather than being locked in. That suits people who need access at short notice, and suits less well anyone who wants a known return for a fixed period.

When was Neon founded and who runs it?+

Neon was founded in 2016 and is based in Brazil, where it sits under the Banco Central do Brasil. The business trades as Neon Pagamentos S.A., and the account kind is easy access for readers who want to reach money without a fixed term.

Sources

Compiled from 7 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Licence type, Deposit protection, Currencies.

Neon

Neon

A free digital account in Brazil, with a cash investment you can redeem at any time.

8.7/10See alternatives