Novo Banco review
Updated October 12, 2026 · VaultCue Editorial Team
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Our verdict
For people in Portugal who want accounts, cards, lending, savings and investments in one place, Novo Banco keeps opening and requests on digital channels. It is Novo Banco S.A. with registration number seven and it pairs everyday banking with guides, simulators and quizzes for spending and saving.
Pros and cons
Pros
- Online account opening through mobile key or video call
- Personal lending, home lending and card requests through digital channels
- Investment options managed fully online with planning resources
- Articles, guides, simulators and quizzes supporting money management
Cons
- Everyday range stays centred on Portugal and Portuguese processes
- Application journeys lean heavily on digital channels throughout
Who it suits
- Residents in Portugal wanting online account management
- Borrowers seeking personal and home lending in one place
- Savers and investors wanting guides and simulators
Who should look elsewhere
- People seeking branch led service in other countries
How Novo Banco compares
Where Novo Banco is available
- Available
- Portugal
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Which products does Novo Banco cover?+
Coverage includes personal accounts, personal lending, home lending, credit cards, savings and investment options. The same range also includes salary linked credit and tools that support planning around children, housing, leisure and retirement for different life moments.
How are applications handled through digital channels?+
Personal lending, credit cards, home lending and investment requests are handled through digital channels. Home lending includes immediate pre analysis with proof, while investment options are managed fully online. Account opening uses mobile key or video call for speed.
What company is behind Novo Banco?+
The company behind the service is Novo Banco S.A., identified with registration number seven at Banco de Portugal. It presents products and services for individuals, including accounts, lending, cards, savings and investments. Fraud alerts and security recommendations are shared to protect customers.
Who can open an account online?+
New customers can open an account online through mobile key or through video call. The process runs very fast and stays digital from the start. Support content then helps with shared expenses, children and planning for rest, housing and leisure.
Does Novo Banco charge a monthly fee?+
The monthly fee at Novo Banco is €0. (Source, checked September 26, 2026)
Where is Novo Banco based?+
Novo Banco is based in Portugal. (Source, checked September 26, 2026)
When was Novo Banco founded?+
Novo Banco was founded in 2014. (Source, checked September 26, 2026)
How can I contact Novo Banco support?+
Novo Banco offers support through Help-centre. (Source, checked September 26, 2026)
Sources
- pt.wikipedia.org/wiki/Novo_Banco checked September 26, 2026
Backs: Founded, Headquarters, Legal entity
“Sede Oeiras, Portugal”
- novobanco.pt/particulares checked September 26, 2026
Backs: Support channels
“Ajuda e contactos”
- novobanco.pt/particulares/contas/contas-sem-comissoes checked September 26, 2026
Backs: Pricing model, Monthly fee
Compiled from 3 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Licence type, Deposit protection, Currency conversion fee, Currencies.