PayDunya review

The monthly fee is XOF 20,000. That is above the €0 median for business accounts and the €0 upper quartile on the site. A company that pays out regularly should weigh that fixed cost against what each payment costs.

Each payment carries a charge passed to the recipient. Sums moving between states or beyond the UEMOA area can attract extras, as can converting currency and any add-on you select, and a tax applies to each payment in Senegal. The monthly fee of XOF 20,000 sits on top of all of that.

Timing depends on the route. Mobile money and cash payouts settle sooner than a transfer into a UEMOA bank account, so a payee who wants money in hand or on a mobile wallet is quicker served than one paid into a business account. Payouts run through bank, cash pickup and wallet.

Payouts go to bank, cash pickup and wallet. A payee can take a bank transfer, collect cash or use a wallet, which matters where the recipient has no bank account and wants the money in hand rather than sitting in an account.

The account covers 1, a single market. That suits a business collecting and paying in one West African currency, and suits it less if money also sits in other currencies that need converting before use.

The service is built for businesses, and businesses are 94.4% of the business ranking. Freelancers and cross-border senders who pay people in Senegal can use it too, but it is not positioned as personal everyday banking.

Support runs on email, phone and help centre. A business can email the team, call or work through the help centre instead of relying on live chat. Businesses paying staff in several places usually want a named contact, and all three listed channels give that.

The service is run by PAYDUNYA SERVICES INTERNATIONAL SAS, which lists SN as its home country and was founded in 2015. Its terms describe a business payment service rather than personal everyday banking, and the stated audience is business.