Serenia Life Financial review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
Serenia Life Financial suits Canadian savers who want a locked return, paying fixed rates of 1% to 4.3% over terms of 9 to 60. As a life insurer, the rate is set once and holds to the end date, which suits money that can stay put.
Key facts
- Best for
- Locking savings into a fixed account for a term of 9 to 60 and leaving the money in place.
- Headline rate
- 1% to 4.3%↗
- Rate type
- Fixed↗
- Term
- 9 to 60 months↗
- Access terms
- Funds can be accessed early; charges may apply if surrendered before the term ends↗
- Account kind
- Fixed↗
- Legal entity
- Serenia Life Financial↗
- Headquarters
- Canada↗
- Founded
- 1972↗
- Support channels
- Email, Phone↗
- Pricing model
- Fixed rate
- Official website
- serenialife.ca
Facts checked September 26, 2026, 4 sources
Pros and cons
Pros
- A fixed account at a fixed rate, so the return is set at the start and does not move with the market.
- Published rates run 1% to 4.3% across terms of 9 to 60, so a shorter commitment is possible.
- Funds can be taken out early, though charges may apply if they are surrendered before the term ends.
- Support runs on email and phone from a provider in business since 1972.
Cons
- The ceiling of 1% to 4.3% is modest beside the headline rates of 24.19% and 21.59% on the page.
- Terms run 9 to 60, so a choice at the longer end ties money up with no way out without charges.
- Support runs on email and phone only, with no branch or live chat service listed.
Who it suits
- Savers in Canada who can leave money locked for a set term and want the rate fixed at the outset.
- Households with cash they do not need on demand, comfortable with a commitment running 9 to 60.
- Anyone who wants help by email and phone from a provider in business since 1972.
Who should look elsewhere
- AXI Card Tarjeta y Credito, with a headline rate of 21.59%, fits readers focused on borrowing costs rather than saving.
- PayPal Colombia, with a headline rate of 3.3%, fits savers who want their balance accessible outside a fixed term.
- Plazo ES, with a headline rate of 24.19%, fits readers who want a higher headline figure than a term deposit offers.
Rates and terms
This is a fixed account, so the rate is set when the term begins and stays put until the end. Published headline rates run 1% to 4.3%, which is the range across the terms offered rather than one advertised figure. Terms run 9 to 60, so the rate applied depends on the term chosen.
How Serenia Life Financial compares
9.3 vs 8.6
9.3 vs 9.5
9.3 vs 8.0
9.3 vs 8.9
9.3 vs 8.9
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 8.9
9.3 vs 8.7- 9.3 vs 8.0
9.3 vs 9.0
9.3 vs 8.1
9.3 vs 8.7
9.3 vs 8.0
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.0
9.3 vs 8.7
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.4
9.3 vs 8.3
9.3 vs 9.0
Where Serenia Life Financial is available
- Available
- Canada
- Licence in Canada
- Government of Canada - federal Insurance Companies Act, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What rate will I get?+
Serenia Life Financial publishes a range of 1% to 4.3% rather than a single headline figure, and the rate is fixed for the whole term. The rate you get depends on the term you pick, so it is worth asking for the rate attached to your term before committing any money.
How long do I have to leave the money in?+
Terms run 9 to 60, so a shorter commitment is available as well as a longer one. Because the rate holds for that whole period, leaving the money in place to the end date is what delivers the published return.
Can I access my money before the end?+
Early access is possible, but charges may apply if the funds are surrendered before the term ends. With terms running 9 to 60, anyone who may need the balance sooner should pick a shorter term rather than plan to break a longer one and pay for it.
Is the rate fixed or variable?+
The rate type is fixed and the account kind is fixed, so the return is set at the start and does not track the market during the term. Higher rates offered elsewhere are not applied here while the term runs.
Who regulates Serenia Life Financial?+
Serenia Life Financial is a life insurer operating in Canada under the federal Insurance Companies Act, so the contract sits with an insurer rather than a bank. It has been in business since 1972, which puts some history behind the provider.
How do I get help?+
Support runs on email and phone, so questions can go by email or by phone. There is no live chat or branch service listed, which matters if you would rather speak to someone in person about a term or the charges on an early surrender.
Who is this account suited to?+
It suits savers who can leave money locked for a set term, since the rate is fixed across terms of 9 to 60. It is less suitable for anyone treating savings as a pot to dip into, because early surrender can carry charges.
Sources
- serenialife.ca/contact-us checked September 26, 2026
Backs: Support channels
“Toll-Free: 1.800.563.6237; Tel: 519.886.4610; Email - Member Services: member.services@serenialife.ca”
- serenialife.ca/investments/investment-options/guaranteed-... checked September 26, 2026
Backs: Access terms, Pricing model, Rate type
“To access your own money early if you really need it before the term is up. Charges may apply if you surrender your funds before the term is up”
- serenialife.ca/investments/rates checked September 26, 2026
Backs: Account kind, Headline rate, Term
“Guaranteed Interest Annuity ... Rates are applicable to Serenia Life's GIA product.”
- serenialife.ca/legal checked September 26, 2026
Backs: Founded, Headquarters, Legal entity, Licences
“incorporated by an Act of the Parliament of Canada on June 28, 1972”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Minimum deposit, Deposit protection.
Related by the facts
Serenia Life Financial
Locking savings into a fixed account for a term of 9 to 60 and leaving the money in place.