VALU review
Updated October 13, 2026 · VaultCue Editorial Team
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Our verdict
VALU is a mobile only wallet that keeps payments, top ups and tickets inside one application, so customers manage everyday spending without visiting a branch. It suits customers who want phone based paying in stores and online plus travel and event tickets in one place.
Key facts
- Best for
- Phone based paying, top ups and tickets in one app
- Monthly fee
- €1↗
- Local account details
- IBAN↗
- Legal entity
- Telekom Slovenije, d.d.↗
- Headquarters
- Slovenia↗
- Support channels
- Email, Phone, Help-centre↗
- Features
- Digital-only
- Official website
- valu.si
Facts checked September 26, 2026, 4 sources
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- facebook.cominstagram.comyoutube.com
Pros and cons
Pros
- Pay in shops, bars, restaurants, fuel stations, vending machines and selected websites.
- Top up a smart wallet through a mobile billing option for telecom customers.
- Buy train and bus tickets plus concert, theatre and match tickets in Market.
- Use a linked card for worldwide paying with funds drawn from the VALU balance.
Cons
- Works only as a mobile app, so there is no branch service for customers.
Who it suits
- Commuters who want train, bus and transit top ups in one app
- Customers who prefer phone and biometric sign in for daily paying
Who should look elsewhere
- Customers who want branch based account management
How your money is protected
VALU protects access through several phone based checks. Customers register a mobile number and confirm it with a code sent by text message. Customers then set an entry code for opening the application or choose biometric sign in. Payments inside the application use those same access controls. The service presents payment security as a core assurance for daily use in stores and online. Customers manage the wallet and linked card from the same protected application.
How VALU compares
Where VALU is available
- Available
- Slovenia
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What is VALU?+
VALU is a digital only wallet application that supports paying and topping up from a phone. Customers keep funds in a VALU balance and use the application for everyday payments. Registration uses a mobile number and an entry code or biometric sign in.
Where can customers pay with VALU?+
Customers use VALU in shops, bars, restaurants, fuel stations and vending machines. The application also works on selected websites for online payments. Administrative and tax obligations can also be settled through the application.
How does the VALU card work?+
VALU provides a card that draws funds directly from the VALU balance. The card supports paying around the world wherever such cards are accepted. Customers manage the balance and the card inside the same mobile application.
Does VALU charge a monthly fee?+
The monthly fee at VALU is €1. (Source, checked September 26, 2026)
Which company operates VALU?+
VALU is operated by Telekom Slovenije, d.d.. (Source, checked September 26, 2026)
Where is VALU based?+
VALU is based in Slovenia. (Source, checked September 26, 2026)
How can I contact VALU support?+
VALU offers support through Email, Phone, Help-centre. (Source, checked September 26, 2026)
Sources
- valu.si checked September 26, 2026
Backs: Headquarters, Legal entity
“(c) 2026 Telekom Slovenije, d.d.”
- valu.si/pomoc checked September 26, 2026
Backs: Support channels
“For help and questions we are available at info@valu.si ... Our advisors are always available on 041 440 880”
- valu.si/valu-mastercard checked September 26, 2026
Backs: Monthly fee
“The VALU Mastercard fee is charged monthly and is only EUR 1 per month”
- valu.si/zakaj-izbrati-valu checked September 26, 2026
Backs: Features, Local account details
“VALU is a modern digital wallet on your phone that lets you pay at numerous payment locations in Slovenia”
Compiled from 4 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Licence type, Deposit protection, Currency conversion fee, Currencies.