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WiPay review

Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

WiPay suits Caribbean businesses that hold balances across a few currencies rather than convert often, and the monthly fee is TTD 0. The catch is conversion: costs of 3% to 3.5% sit above the typical figure on the site, 0.5%, so check them first.

Key facts

Best for
A business account with no monthly charge for firms that hold balances in a few currencies.
Monthly fee
TTD 0↗
Currency conversion fee
3% to 3.5%↗
Currencies
6↗
Transfer fee
Withdrawal fee USD 11.00 for USD withdrawals; refund fee USD 0.75 per online refund↗
Legal entity
WiPay Payment Solutions Limited↗
Headquarters
Trinidad and Tobago↗
Support channels
Phone, Email, Help-centre↗
Audience
Business
Pricing model
No monthly fee
Features
Digital-only
Official website
wipaycaribbean.com

Money transfer

Payout methods
Bank↗

Facts checked September 26, 2026, 5 sources

Apps and profiles

Elsewhere
LinkedInXfacebook.cominstagram.comyoutube.com

Pros and cons

Pros

  • Monthly fee of TTD 0, matching the typical figure on the site, €0.
  • Reachable support on phone, email and help centre.
  • Holds 6 currencies, above the typical figure on the site, 5.

Cons

  • Conversion fee of 3% to 3.5%, higher than the typical figure on the site, 0.5%.
  • The account is digital-only (digital only), so there is nothing to handle in person.
  • Money leaving the account is charged for: a withdrawal fee on US dollar withdrawals, and a fee for each online refund.
WiPay

Ready to try WiPay?

Scored 8.6 / 10 by VaultCue.

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Who it suits

  • Businesses trading across the Caribbean who want support on phone, email and help centre.
  • Firms that collect payments into a bank account (bank) and pay suppliers from it.
  • Anyone holding several currencies at once, since the account covers 6.

Who should look elsewhere

  • Skrill, listed at a monthly fee of €0, if a euro account is a better base currency for your business.
  • PayPal Colombia, listed at a monthly fee of $0, if a dollar-denominated account suits your books better than the TTD 0 account run by WiPay Payment Solutions Limited.
  • Plazo ES, also at a monthly fee of €0, if you want to weigh a euro option against the 3% to 3.5% conversion fee, which is above the typical figure on the site, 0.5%.

Fees and currency costs

The monthly fee is TTD 0, so keeping the account open is free. Converting between the account's currencies costs 3% to 3.5% each time, which is worth weighing if you pay suppliers in another currency. There is also a withdrawal fee on US dollar withdrawals and a separate fee for every online refund.

How WiPay compares

Where WiPay is available

Available
Barbados, Guyana, Jamaica, Saint Lucia, Trinidad and Tobago

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

Is there a monthly fee to keep a WiPay account open?+

There is no monthly charge: the fee is TTD 0, and the account is listed as a no monthly fee product (no monthly fee). Keeping it open therefore costs nothing in account fees, so the parts of the price that matter are the conversion and withdrawal charges.

What does WiPay charge to convert between currencies?+

The conversion fee is 3% to 3.5% on a conversion. That is the main cost for a business that pays suppliers or invoices clients in a currency other than the one it holds, so it is worth checking against the conversion fees of other accounts before committing. The account covers 6 currencies.

How many currencies can a WiPay account hold?+

The account supports 6 currencies, which suits a business trading across the Caribbean. That is above the typical figure on the site, 5, but well under the site maximum, 350, so anyone needing a longer currency list should compare wider options first.

Is WiPay a digital-only account?+

Yes, digital only: WiPay runs as a digital account rather than a branch network. Everything from signing up to support happens online or by phone, and the account is operated by WiPay Payment Solutions Limited. Anyone who needs to handle money in person should weigh that before opening.

Who is WiPay built for?+

WiPay is aimed at business users (business). The pricing and terms are set up for companies that collect payments, hold balances and pay suppliers, including across several currencies. Personal accounts for everyday spending sit outside that focus, so a personal user may find a better fit elsewhere.

How do I get money out of a WiPay account?+

Withdrawals go to a bank account, the payout method it supports (bank). There is a withdrawal fee on US dollar withdrawals, and a separate fee applies to each online refund, so returning a payment to a customer is not cost free. Budget for these before making large payments.

How do I get help from WiPay?+

Support runs on phone, email and help centre. In practice that means phone and email, plus a help centre for the routine questions you can answer yourself. For a business account, a direct phone line matters on the days a payment or a refund needs sorting quickly.

Sources

  • wipaycaribbean.com checked September 26, 2026

    Backs: Payout methods

    “Get paid directly to your local bank account”

  • wipaycaribbean.com/about checked September 26, 2026

    Backs: Support channels

    “+1 (868) 226-4078 ttsupport@wipaytoday.com ... Support / Contact Support / FAQs / KYC”

  • wipaycaribbean.com/pricing checked September 26, 2026

    Backs: Audience, Currencies, Pricing model, Monthly fee

    “Basic requirements include valid business registration, tax documents, government-issued ID, and banking information.”

  • wipaycaribbean.com/privacy-policy checked September 26, 2026

    Backs: Headquarters

    “Customer Experience WiPay Payment Solutions Limited 6A First Floor, Victoria Avenue, Queens Park West Port of Spain, Trinidad”

  • wipaycaribbean.com/terms-and-conditions checked September 26, 2026

    Backs: Features, Currency conversion fee, Legal entity, Transfer fee

    “WiPay is a registered Payment Services Provider and acts as such by creating, hosting, maintaining, and providing our services to you via the Internet and other digitally enabled channels.”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Licence type, Deposit protection.

WiPay

WiPay

A business account with no monthly charge for firms that hold balances in a few currencies.

8.6/10See alternatives