bitmama review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Bitmama is a money transfer service for small businesses and freelancers who want a predictable price per transfer, with a transfer fee of 0.8% across a short currency list. Support runs in writing rather than by phone, so teams that keep records of exchanges get a clear trail.
Key facts
- Best for
- Businesses and freelancers sending regular transfers who want a single, quotable fee.
- Transfer fee
- 0.8%↗
- Delivery time
- 1-2 days↗
- Payout methods
- Bank, Wallet↗
- Currencies
- 10↗
- Legal entity
- Bitmama Technologies Limited and Bitmama Inc↗
- Founded
- 2017↗
- Support channels
- Email, Help-centre, Community↗
- Official website
- bitmama.io
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- A single published transfer fee of 0.8% makes costing a payment straightforward.
- Coverage of 10 currencies reaches the common business corridors.
- A named operator, Bitmama Technologies Limited and Bitmama Inc, has been running the service since 2017.
- Skrill's published fees rise with card funding, while a single percentage keeps the price stable across send sizes.
Cons
- Support runs on email, help centre and community only, so help is written and a live conversation is not part of the service.
- Delivery takes 1-2 days, so anyone expecting a same-day payout needs a different service.
- Paysera sends free in euros to SEPA and Paysera users, which is hard to beat for euro-only payments.
Who it suits
- Small businesses paying overseas suppliers and contractors on a regular cycle.
- Freelancers invoicing clients abroad who need the price agreed up front.
- Senders comfortable reading answers in a help centre and email.
Who should look elsewhere
- Skrill, if you fund transfers by card and its published fee structure suits you better.
- Paysera, if you send euros to SEPA or Paysera users, where its transfers are free.
- PayPal Colombia, if your payments stay inside PayPal, where its transfer fee is free from a balance or linked bank account.
The company behind it
Bitmama is run by Bitmama Technologies Limited and Bitmama Inc, a company founded in 2017. Support comes through email, help centre and community, putting a help centre and a community space alongside email. Written answers cover most questions, which suits teams that would rather keep a record of an exchange than wait on a call.
How bitmama compares
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8.7 vs 8.0
Where bitmama is available
- Available
- Ghana, Kenya, Nigeria
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does it cost to send money with Bitmama?+
The published transfer fee is 0.8%, quoted as a percentage of the amount sent and the same figure for every payout route. Skrill's published fees rise with card funding, while this service quotes a single rate.
How long does a Bitmama transfer take to arrive?+
Delivery takes 1-2 days on the standard route, so a payment sent at the start of the working week should land inside the following days. The published timing is the guide to plan around, so send early if a payment is due.
Which currencies can Bitmama send and receive?+
Bitmama covers 10 currencies, a short list that suits business corridors rather than a full retail catalogue. Anyone whose pair sits outside that list should check with the service first, since coverage is limited to what is listed.
How do recipients get paid?+
Payouts cover bank and wallet, so the recipient can be paid into a bank account or a mobile wallet. That choice matters for people without easy access to a local bank branch. Confirm which of the two suits the recipient before the transfer is set up.
How do I get help from Bitmama?+
Support runs on email, help centre and community, so a question is answered in writing rather than in a live conversation. The community space gives a place to read how others handled the same situation, and the help centre holds the formal answers. Help is asynchronous, so a query sent outside working hours waits for a reply.
Who runs Bitmama?+
The service is run by Bitmama Technologies Limited and Bitmama Inc, founded in 2017. A named operating company matters when you send money abroad, because it tells you which entity stands behind the transfer and the terms attached to it.
How does the fee compare with Skrill and PayPal Colombia?+
Skrill's published fees rise on card funding, and PayPal Colombia is free when you pay from a PayPal balance or linked bank account. Bitmama's own fee is 0.8% per transfer, so the cheapest route depends on how the money is funded in the first place.
Sources
- bitmama.io checked September 26, 2026
Backs: Currencies
“btc, eth, celo, xlm, xrp, lisk, usdt, cusd, usdc, pyusd”
- bitmama.io/about checked September 26, 2026
Backs: Founded
“Bitmama started in 2017 as a P2P digital currency exchange”
- bitmama.io/faq checked September 26, 2026
Backs: Support channels
“FAQ ... Join Us on Discord ... Users are notified by text (sms), email, browser notification and in-app notification”
- bitmama.io/partners-program checked September 26, 2026
Backs: Payout methods, Transfer fee
“The current payment methods are: 1. Bank transfer 2. Bitmama wallet”
- bitmama.io/terms checked September 26, 2026
Backs: Delivery time, Legal entity
“Withdrawals may take a day to up to complete, provided that larger withdrawals may take up to two (2) days to complete”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup, Licence type.
Other rankings
bitmama
Businesses and freelancers sending regular transfers who want a single, quotable fee.