CRDB Wakala review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
CRDB Wakala suits people who want a Tanzania current account from CRDB Bank Plc and a remittance service in one place. The transfer fee is not charged to the recipient, payouts run to bank, cash pickup and wallet, and the account holds 4 currencies against a site median of 5.
Key facts
- Best for
- Tanzania residents and overseas senders who want an account and a remittance service side by side.
- Transfer fee
- No charge on the recipient side↗
- Delivery time
- Real time, account credited in real time↗
- Payout methods
- Bank, Cash-pickup, Wallet↗
- Currencies
- 4↗
- Legal entity
- CRDB Bank Plc↗
- Headquarters
- Tanzania↗
- Founded
- 2013↗
- Support channels
- Phone, Email, Help-centre↗
- Official website
- crdbbank.co.tz
Everyday accounts
- Features
- Joint account
Facts checked September 26, 2026, 4 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- The transfer fee is not charged to the recipient, so the receiving end keeps the full amount sent.
- Transfers are credited to the account in real time, with no multi-day wait before the balance is usable.
- Payouts cover bank, cash pickup and wallet, and the account also carries the joint account option for shared balances.
- Support runs on phone, email and help centre, and the current account sits with a bank that has run agency banking since 2013.
Cons
- The currency list is short at 4, against a site median of 5.
- Payouts run to bank, cash pickup and wallet, and card payouts are not among them.
- Support runs on phone, email and help centre, with in-app chat not among the options.
Who it suits
- Overseas senders and Tanzania residents who want money credited in real time.
- Households after a joint account from a bank that has run agency banking since 2013.
- Recipients who want the choice of bank, cash pickup and wallet rather than a bank credit alone.
Who should look elsewhere
- Anyone holding many currencies at once, since the account lists 4 where PayPal Colombia or Paysera cover wider currency sets.
- Card-funded senders who want the fee levels Skrill and PayPal Colombia set out for card payments.
- Euro users sending inside SEPA, where Paysera lists euro transfers to SEPA and Paysera users as free.
How CRDB Wakala compares
9.0 vs 8.0
9.0 vs 8.5
9.0 vs 8.5
9.0 vs 8.99.0 vs 9.1
9.0 vs 8.6
9.0 vs 9.0
9.0 vs 8.9- 9.0 vs 8.9
9.0 vs 8.89.0 vs 8.8
9.0 vs 8.49.0 vs 8.0
Where CRDB Wakala is available
- Available
- Tanzania
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does a transfer cost and who pays it?+
The transfer fee is not charged to the recipient, so the money arrives without a receiving charge. Payout options cover bank, cash pickup and wallet, and support runs on phone, email and help centre if you want the exact charge for your own payment method.
How quickly does the money arrive?+
Transfers are credited in real time, with the account funded as soon as the transfer lands, which suits anyone covering urgent bills from an overseas sender. The account is held with CRDB Bank Plc, and support runs on phone, email and help centre if a transfer needs checking.
How can I get the money once it lands?+
Payouts run to bank, cash pickup and wallet, so the recipient can take the money as a bank credit, a cash collection or a wallet transfer. The same current account also carries the joint account option, which helps when a household receives the money together.
How many currencies can I hold?+
The account lists 4 currencies, below the site median of 5. That fits a single market set-up with a few currencies rather than a traveller holding many at once, and support runs on phone, email and help centre to confirm what applies to an account.
Can I open a joint account?+
Yes. The listed features (joint account) cover a joint account, so two people can hold and spend from the same balance. It runs through CRDB Bank Plc, and support runs on phone, email and help centre for the paperwork.
Who runs the service and where is it based?+
The service runs through CRDB Bank Plc, a bank headquartered in Tanzania. Agency banking has been part of the operation since 2013, and support runs on phone, email and help centre for account questions.
How does the transfer fee compare with the alternatives?+
The transfer fee on this service is not charged to the recipient, and support runs on phone, email and help centre for anything tied to a payment method. PayPal Colombia charges a percentage plus a fixed amount internationally, Skrill waives fees on bank transfers but charges a percentage on cards, and Paysera lists euro transfers to SEPA and Paysera users as free.
Sources
- crdbbank.co.tz/en/about-us/feedback/contact checked September 26, 2026
Backs: Headquarters, Support channels
“CRDB Bank Head Office Ali Hassan Mwinyi Road P.O Box 268 Dar es Salaam, Tanzania”
- crdbbank.co.tz/en/for-you/personal-banking/current-account checked September 26, 2026
Backs: Currencies, Features
“Account can be opened and operated in TZS, USD, EURO, GBP”
- crdbbank.co.tz/en/for-you/remittance-service/remittance-s... checked September 26, 2026
Backs: Delivery time, Legal entity, Payout methods, Transfer fee
“Real time processing (Speed), account credited in real time.”
- crdbbank.co.tz/en/for-you/ways-to-bank/agency-banking checked September 26, 2026
Backs: Founded
“became the first Bank to establish an agency service in Tanzania in 2013, which became known as "Fahari Huduma Wakala"”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup, Licence type.
Other rankings
CRDB Wakala
Tanzania residents and overseas senders who want an account and a remittance service side by side.