Flip review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Flip suits people sending money in and out of Indonesia who want a clear, low cost bill rather than a long feature list. The service quotes a transfer fee shown as free, a currency conversion fee of 0%, and delivery of 5 minutes to 3 days.
Key facts
- Best for
- Moving money in or out of Indonesia with no monthly or transfer charge.
- Transfer fee
- Free↗
- Exchange rate markup
- 0%↗
- Delivery time
- 5 minutes to 3 days↗
- Payout methods
- Bank, Wallet↗
- Currencies
- from 60↗
- Fee to send 1,000
- IDR 0↗
- Legal entity
- PT Fliptech Lentera Inspirasi Pertiwi↗
- Headquarters
- Indonesia↗
- Founded
- 2015↗
- Support channels
- Help-centre, Chat, Phone↗
- Official website
- flip.id
Everyday accounts
- Monthly fee
- IDR 0↗
- Currency conversion fee
- 0%↗
- Audience
- Travelers, Business, Freelancers, Teens
- Pricing model
- No monthly fee, Low FX fees
- Features
- Digital-only
Facts checked September 26, 2026, 4 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
Pros and cons
Pros
- Delivery runs 5 minutes to 3 days, so most transfers clear well inside a working day.
- Help comes through help centre, chat and phone, with a phone line as well as in app chat.
- The service is licensed by Bank Indonesia, so a named national regulator stands behind the money.
- Coverage runs to from 60 currencies, so a holiday, a supplier and a savings balance can sit on the same app.
Cons
- Flip is digital only, so a transfer that needs a branch counter or cash handling is out of reach.
- The delivery window of 5 minutes to 3 days is too wide for a payment that has to clear today.
- The licence comes from Bank Indonesia and the company is based in Indonesia, so a reader outside Indonesia deals with an overseas regulator.
Who it suits
- Travellers moving money in or out of Indonesia, where the app works across from 60 currencies.
- Freelancers and small businesses paid in another currency who want a monthly fee of IDR 0.
- Teen users opening an account with a parent, since teens are among the audiences named in travelers, business and freelancer.
Who should look elsewhere
- Euro first readers who want a European rail: at Paysera.
- People already inside the PayPal wallet: 0% from PayPal balance or linked bank account (2.90% + fixed fee by card); 5.00% international, min 0.99 USD, max 4.99 USD at PayPal Colombia is free from a balance or linked bank, not on a card funded international send.
Foreign exchange costs
The exchange rate is the part most people notice last and pay for first. Flip lists a currency conversion fee of 0% and an exchange rate margin of 0%, which means nothing is taken on top of the mid market rate when your money changes hands. There is no hidden spread to work out from a rate screen and no second deduction waiting at the payout end. On the exchange rate markup comparison, Flip places 1 of 107 ranked services, so the cost line and the headline line agree. Currency coverage runs to from 60 currencies, and that is what makes the rate useful rather than theoretical. A holiday transfer, a freelance invoice and money you want to hold in a third currency can all be priced in the same place, using the same rule. The practical check is simple. Send a small amount, read the rate and the amount that lands, and compare the two. If they line up, the conversion is not where the cost of this service sits, and you can judge the account on the things that do cost something.
Transfer costs
Flip shows the transfer fee as free on transfers sent from the app, and there is no account tier to weigh up before you start. There is no percentage scale, no volume tier and no separate handling charge for a standard send, so a first transfer and a recurring one cost the same on the fee line. That matters for anyone who moves money as part of their week, because a percentage model quietly rebuilds the cost over time. The rate is handled separately, and the exchange rate margin is 0%. A send therefore has two possible cost lines rather than a list of add-ons: the transfer fee above, and whatever the rate does to the amount converted. Because the margin is 0% as well, the amount leaving your account is the amount on screen, with nothing to subtract at the payout end. For readers used to paying a share of every send, that is the change worth noticing. If you transfer once in a while, a small percentage is tolerable. If a monthly remittance or a work payment depends on the timing, a fee that stays free is easier to budget, because the amount you agree is the amount that leaves.
Delivery and payout options
Delivery is quoted as 5 minutes to 3 days. The short end of that window suits a transfer made while the money is still moving in your own working day, and the long end is the honest answer for a send that crosses time zones or settles at the far end of a payout network. Plan on the window rather than the speediest outcome, especially for anything tied to a bill or a rent payment. Payout options cover bank and wallet, so a recipient can be paid into a bank account or into a wallet depending on what they already use. A bank payout keeps the balance under the recipient's own name, which is the steadier choice for a regular arrangement. A wallet payout suits someone who keeps their balance there and wants it available straight away. The payout route is chosen at the final step of a transfer rather than through a separate product, so there is no second account to open in order to collect the money. That keeps a transfer in one flow, which is the practical difference between a send you finish and one you keep checking.
The company behind it
Flip is run by PT Fliptech Lentera Inspirasi Pertiwi, a company headquartered in Indonesia and founded in 2015. That points to a home market first: the product is built around money moving into and out of Indonesia rather than around a network of overseas branches, and the cost structure reflects that focus. The service holds an Indonesian payment services licence issued by Bank Indonesia under the category for payment service providers. The operator is therefore named, licensed and answerable to a national regulator, so there is a specific body to deal with if a transfer goes wrong. A licence of that kind is permission to operate rather than a promise about any individual transfer, so treat it as the starting point for trust rather than the finish. Support is the practical part. Help runs through help centre, chat and phone, so a transfer that stalls can be chased by phone as well as inside the app, and the help centre carries the detail for anything you need to read twice. For a service built around phone and app money, having a phone line matters.
How Flip compares
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9.1 vs 8.8
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9.1 vs 8.0
Where Flip is available
- Available
- Indonesia
- Licence in Indonesia
- Bank Indonesia (Surat Bank Indonesia No. 23/1363/Jkt/Srt/B dated 29 December 2021 (Penyedia Jasa Pembayaran - Kategori Izin 3)), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does a Flip transfer cost?+
A Flip transfer carries a fee shown as free, a currency conversion fee of 0% and an exchange rate margin of 0%. That means the amount leaving your balance is the amount shown, with no percentage to compute afterwards. Sending regularly therefore does not raise the bill, because nothing on the fee line scales with volume.
Is there a monthly fee or a balance you must keep?+
The monthly fee is IDR 0, so keeping the account open between transfers does not start a charge. That suits people who send money in bursts rather than in regular sums, and it means a spare balance can sit untouched until the next transfer. The only cost lines to watch are the transfer fee and the rate.
Is Flip regulated, and who supervises it?+
Flip is run by PT Fliptech Lentera Inspirasi Pertiwi, headquartered in Indonesia, and holds an Indonesian payment services licence issued by Bank Indonesia under the category for payment service providers. You therefore have a named national supervisor behind the service, and a licence reference to quote if a transfer stalls. Read it as permission to operate rather than as a promise about any single transfer.
How long does a Flip transfer take?+
Delivery is quoted as 5 minutes to 3 days. The short end suits a payment you want to move the same working day, while the long end is what to plan around for a send that crosses time zones or lands at the far end of a payout network. For anything tied to a bill, treat the long end as the realistic figure and send early.
How do recipients get the money?+
Payout options cover bank and wallet, so the money can go into a bank account or into a wallet. A bank payout keeps the balance under the recipient's own name, which is the safer choice for a regular arrangement. A wallet payout suits someone who already holds their balance there and wants it available straight away.
Is there an app, and can I use a branch?+
Flip is digital only, so everything runs in the app. There is no branch counter to visit and no paper form to sign, which suits readers who already handle money on a phone and want one place for sending, receiving and converting. Cash handling or a face to face visit is not part of this service, so plan on the app for every step of the transfer.
Which currencies and countries can I use?+
Currency coverage runs to from 60 currencies, and the company is based in Indonesia, so the strongest use case is money moving into or out of Indonesia. Coverage elsewhere depends on which payout routes are open on the day. If your money always sits in a single currency pair, a smaller service may serve the same purpose with fewer settings to learn.
Who is Flip built for?+
Flip names travelers, business and freelancer as its audiences, a broad list covering holidays, work, freelance income and teenagers. A transfer fee shown as free suits people who move money in bursts rather than a fixed salary. Read it as a general app for Indonesia rather than a specialist tool built for one group of users.
Sources
- flip.id checked September 26, 2026
Backs: Audience, Currency conversion fee, Headquarters, Pricing model, Support channels, Fee to send 1,000
“Kantor Pusat Flip Arkadia Green Office Park, Tower F Lantai 3, Jl. T.B. Simatupang Kav. 88, Kebagusan, Pasar Minggu, Jakarta Selatan, 12520”
- flip.id/id/globe checked September 26, 2026
Backs: Currencies, Delivery time, Exchange rate markup, Payout methods
- flip.id/id/syarat-dan-ketentuan checked September 26, 2026
Backs: Features, Monthly fee, Transfer fee, Licences
- flip.id/id/tentang-flip checked September 26, 2026
Backs: Founded, Legal entity
“Tentang PT Fliptech Lentera Inspirasi Pertiwi”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Licence type.