Fonepay review

Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Fonepay moves money inside Nepal, with Instant delivery to a bank account and fees of NPR 10 per inter-bank transaction; free within the same bank. It suits people paying staff, family or suppliers from a Nepali bank account, and helps little with sending money abroad, since payouts cover bank only.

Key facts

Best for
Fast bank to bank payments inside Nepal.
Transfer fee
NPR 10 per inter-bank transaction; free within the same bank↗
Delivery time
Instant↗
Payout methods
Bank↗
Fee to send 1,000
NPR 10↗
Legal entity
Fonepay Payment Service Limited↗
Headquarters
Nepal↗
Founded
2019↗
Support channels
Email, Chat, Phone, Help-centre↗
Official website
fonepay.com

Facts checked September 26, 2026, 5 sources

Pros and cons

Pros

  • Charges are simple and set per transfer: NPR 10 per inter-bank transaction; free within the same bank.
  • Delivery is Instant to a bank account, so payments clear without a waiting period.
  • Support covers email, chat and phone, including phone and chat as well as written help.
  • The provider is Fonepay Payment Service Limited, based in Nepal and trading since 2019.

Cons

  • Payouts cover bank accounts only, per bank, so there is no cash pickup or wallet destination.
  • The inter bank charge of NPR 10 per inter-bank transaction; free within the same bank applies each time a payment crosses banks.
Fonepay

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Scored 8.6 / 10 by VaultCue.

Who it suits

  • Businesses paying Nepali staff or suppliers, at a flat NPR 10 per inter-bank transaction; free within the same bank per inter bank transaction.
  • Households sending money to relatives at other Nepali banks, where delivery is Instant to the recipient's account.
  • People who want to talk to someone, since email, chat and phone lists phone and chat as well as email and a help centre.

Who should look elsewhere

  • PayPal Colombia, where transfers from a PayPal balance or linked bank account are free and international sends add a percentage plus a cap.
  • Skrill, which charges no fee on bank transfer and adds a percentage for card funded sends.
  • Paysera, free in euros to SEPA and Paysera users, with a monthly free allowance before per transfer charges to other countries.

How Fonepay compares

Where Fonepay is available

Available
Nepal

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does Fonepay charge to send money?+

Charges are set out as NPR 10 per inter-bank transaction; free within the same bank, which covers inter bank transactions and transfers within the same bank. The same figure is published as NPR 10 for Fonepay Direct, so the cost is a flat amount per transaction rather than a share of what you send.

How fast does a Fonepay transfer arrive?+

Delivery is Instant to a bank account, so money moves across without a waiting period once a payment is accepted. Payouts go to bank accounts, as bank shows, so the receiving bank has to be the destination rather than a wallet or a cash counter.

Where can the money be paid out?+

Payouts cover bank only, so a recipient collects the money through their own bank account. Cash pickup points and wallet destinations are not part of the payout routes listed, which matters if you are paying someone in Nepal without a bank account.

Who is behind Fonepay?+

Fonepay runs through Fonepay Payment Service Limited, a company based in Nepal that has been trading since 2019. It is a Nepali service, so its fees, delivery times and payout routes are all framed around bank transfers in Nepal.

Is Fonepay cheaper than PayPal Colombia or Skrill?+

For a domestic Nepali bank transfer, yes: the charge is NPR 10 per inter-bank transaction; free within the same bank and delivery is Instant. PayPal Colombia is free from a PayPal balance or linked bank account but adds a percentage plus a fixed card fee on card payments, while Skrill is free on bank transfer and adds a percentage for card funded sends.

Who is Fonepay suited to?+

Businesses paying staff or suppliers from a Nepali bank account, and households sending money to relatives at other banks in Nepal. Delivery is Instant and the inter bank charge is set out in NPR 10 per inter-bank transaction; free within the same bank, which keeps the cost of each payment easy to predict.

Can I get help from Fonepay?+

Support covers email, chat and phone, so you can reach a person by phone or chat, or put the question in writing by email or through the help centre. A query about a transfer that is late or sent to the wrong account goes to the same team.

Does Fonepay send money abroad?+

The fees and payouts described are domestic: NPR 10 per inter-bank transaction; free within the same bank is set for inter bank transactions and bank covers bank accounts, with amounts in Nepali rupees. Sending money out of the country calls for a different route, such as PayPal Colombia or Paysera, both of which add charges to international transfers.

Sources

  • fonepay.com checked September 26, 2026

    Backs: Legal entity, Support channels

    “Copyright (c) 2026 Fonepay Payment Service Limited. All Rights Reserved.”

  • fonepay.com/about checked September 26, 2026

    Backs: Founded

    “2019 October - Company incorporated”

  • fonepay.com/contact-us checked September 26, 2026

    Backs: Headquarters

    “Corporate Office: Fonepay Payment Service Ltd., Pulchowk, Lalitpur-3, Lalitpur, Nepal”

  • fonepay.com/content/fees-and-charges checked September 26, 2026

    Backs: Transfer fee

    “For Inter Bank Fund transfer: NPR. 1 and above - NPR. 10 per transaction”

  • fonepay.com/customers/fonepay-direct checked September 26, 2026

    Backs: Delivery time, Payout methods, Fee to send 1,000

    “Fonepay Direct - Make your Money Transfer- Instant, Convenient & Secure.”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Exchange rate markup, Licence type.

Fonepay

Fonepay

Fast bank to bank payments inside Nepal.

8.6/10See alternatives