IntaSend review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
IntaSend is a Kenya based collections and payout service for businesses settling staff and suppliers, regulated by the Central Bank of Kenya. It suits companies paid in local currency that want fast settlement and predictable payout costs, with a flat KES 100 charge for M-Pesa disbursements.
Key facts
- Best for
- Fast M-Pesa collections and same day payouts for Kenyan businesses.
- Transfer fee
- 3% M-Pesa collections; 3.5% cards (4.5% international cards); 4.5% CashApp; M-Pesa disbursement flat Ksh.100; enterprise custom pricing↗
- Delivery time
- First payout in less than a day; payouts and M-Pesa payments settled instantly↗
- Payout methods
- Bank, Wallet↗
- Currencies
- 4↗
- Fee to send 1,000
- KES 100↗
- Legal entity
- IntaSend Solutions Limited↗
- Headquarters
- Kenya↗
- Support channels
- Email, Phone, Help-centre↗
- Official website
- intasend.com
Facts checked September 26, 2026, 4 sources
Apps and profiles
- Elsewhere
- X
Pros and cons
Pros
- Payouts and M-Pesa payments settle instantly, and the opening payout lands in under a day.
- M-Pesa collections are the cheapest collection method here, below cards and international cards.
- Support runs on email, phone and help centre.
- Payouts land to bank and wallet, covering bank accounts and wallets.
Cons
- The flat KES 100 charge applies to M-Pesa disbursement only, while card collections are charged a higher share of the payment.
- Currency coverage is limited to 4, fewer than the money transfer group median of 5.
- Its offer score of 3 puts the pricing at the low end of the group.
Who it suits
- Businesses settling Kenyan staff and suppliers in local currency on each pay run.
- Companies that want M-Pesa and wallet payouts to settle instantly rather than wait for a bank cycle.
- Payers whose recipients already hold a bank account or a wallet to receive into.
Who should look elsewhere
- Skrill for card funded transfers, where the debit and credit card rates start below the card collections rate here.
- PayPal Colombia for international card payments, where the international rate starts above the international card rate here.
- Paysera for euro payments to SEPA accounts, which cost no transfer fee there.
How IntaSend compares
Where IntaSend is available
- Available
- Burkina Faso, Cameroon, Côte d'Ivoire, Ghana, Kenya, Nigeria, Tanzania, Uganda
- Licence in Kenya
- Central Bank of Kenya, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does IntaSend charge to move money?+
Costs are set per payment method rather than as a monthly charge. M-Pesa collections are the cheapest route, card collections cost more, and international cards cost more again, while an M-Pesa disbursement is a flat KES 100. Enterprise customers are quoted individually.
How quickly does money reach the other side?+
Speed is the strong point. Payouts and M-Pesa payments settle instantly, and the opening payout of a cross border payment lands in under a day, so a run of payouts to bank and wallet does not wait on a bank cut-off.
How many currencies does IntaSend handle?+
IntaSend works in 4, a narrow set by comparison. The median money transfer service in the group handles 5, so a business paying staff in several currencies will find that list restrictive for payroll runs.
How do payouts reach the recipient?+
Recipients are paid out to bank and wallet, so a supplier or staff member can be settled through a bank account or a wallet without setting anything up elsewhere. The M-Pesa disbursement leg is a flat KES 100, which keeps a large payout run easy to forecast.
Is IntaSend regulated, and which company do I sign up to?+
IntaSend answers to the Central Bank of Kenya, and the company named in its terms is IntaSend Solutions Limited, based in Kenya. The legal entity on the terms is the party you are contracting with, which matters when a business settles supplier payments in bulk.
Is IntaSend built for companies or for personal sends?+
The service is built for companies rather than for occasional personal sends. It collects through M-Pesa, cards and CashApp, and enterprise pricing is arranged per contract, so a large payer can negotiate volume terms. With IntaSend Solutions Limited contracting and KE as the home market, the setup suits Kenyan operations.
How do I get help when a payout needs checking?+
Help is offered on email, phone and help centre, so a phone line and a help centre sit alongside email. For a business running payroll, a phone channel matters when a payout needs checking the same day, and the help centre covers the routine how to questions.
Sources
- intasend.com checked September 26, 2026
Backs: Currencies, Payout methods, Support channels, Licences
“GBP 100,000.00, EUR 100,191.00, USD 106,195.97, KES 124,713.20”
- intasend.com/pricing checked September 26, 2026
Backs: Transfer fee, Fee to send 1,000
“M-PESA 3% LOCAL TRANSACTIONS - WALLETS & MOBILE MONEY 3% for all transactions ... M-PESA Ksh. 100 ... Flat rate of Ksh.100.”
- intasend.com/products/cross-border-payments checked September 26, 2026
Backs: Delivery time
“From integration to first payout in a less than a day.”
- intasend.com/terms checked September 26, 2026
Backs: Headquarters, Legal entity
“with its principal place of business in Nairobi, Kenya”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup, Licence type.