InTouch review
Updated October 13, 2026 · VaultCue Editorial Team
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Our verdict
For activity across Africa, InTouch acts as a pan-African fintech for secure digital transactions and tailored payment solutions. It suits local and international firms, physical shops and online sellers that need multi-country collection and distribution in one centralised single place.
Key facts
Everyday accounts
- Deposit protection
- FDIC up to USD 250,000↗
- Audience
- Business
Facts checked September 26, 2026, 3 sources
Apps and profiles
- Get the app
- App Store
- Elsewhere
- WikidataLinkedInXyoutube.com
Pros and cons
Pros
- Operates across 27 African countries with a pan-African payment network.
- Combines web payment pages, smartphone collection and counter terminals for shops.
- Offers a single API for payments and digital service distribution.
- Supports more than 60,000 agents and 4,000 businesses after ten years.
Cons
- Focuses only on African markets, so global coverage stays out of scope.
- Targets businesses, agents and merchants rather than individual personal transfers.
Who it suits
- Physical shops taking mobile money and card payments
- Online sellers using payment pages and secure links
- Large groups managing multi-country collections
Who should look elsewhere
- Individuals seeking personal transfers outside Africa
How InTouch compares
Where InTouch is available
- Available
- Benin, Burkina Faso, Cameroon, Côte d'Ivoire, Gabon, Guinea, Kenya, Mali, Mauritania, Nigeria, Senegal, Tanzania, Uganda
- Licence in Tanzania
- Bank of Tanzania, checked September 26, 2026
- Licence in Guinea
- BCRG, checked September 26, 2026
- Licence in Côte d'Ivoire
- BCEAO, checked September 26, 2026
- Licence in Mali
- BCEAO, checked September 26, 2026
- Licence in Burkina Faso
- BCEAO, checked September 26, 2026
- Licence in Senegal
- BCEAO, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does InTouch offer?+
InTouch is a pan-African fintech that simplifies and secures digital transactions. It provides tailored collection and digital service distribution for local and international firms. Its range covers online pages, point of sale tools and integration through a single API.
Which countries does InTouch serve?+
InTouch is present in 27 African countries through a pan-African network. Its platform supports multi-country activity from one place. The setup adapts to local transaction needs while keeping management centralised for larger organisations.
Who uses InTouch services?+
InTouch serves small firms, large organisations, physical shops and online sellers. Large merchants gain simplified management, loyalty tools, real-time reporting and an online sales tool. Large groups use a tailored platform with multi-country integration for growth.
How do its sales tools work across channels?+
Online sellers integrate a secure web page for site transactions and remote settlement through secure links. Physical shops collect through a smartphone or a counter terminal. Developers connect payments and digital service distribution through a single API.
What background sits behind InTouch?+
InTouch draws on ten years of activity across Africa. It has built a network in more than 27 countries. That work has helped more than 60,000 agents and 4,000 businesses secure and streamline their transactions.
Sources
- intouchgroup.net checked September 26, 2026
Backs: Deposit protection
- intouchgroup.net/a-propos-de-lentreprise checked September 26, 2026
Backs: Audience
- intouchgroup.net/en checked September 26, 2026
Backs: Licences
- intouchgroup.net/en/solutions/my-touch-point checked September 26, 2026
Backs: Payout methods
“MyTouchpoint supports several payment methods: --> Local and international bank cards. --> Mobile Money.”
- intouchgroup.net/mentions-legales checked September 26, 2026
Backs: Founded, Headquarters, Legal entity, Support channels
“RCCM numero SN DKR 2014 B 407”
Compiled from 5 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Transfer fee, Exchange rate markup, Delivery time, Licence type.