Felix Pago review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Felix Pago is a US based transfer service for people sending money to Latin America who want it to arrive fast. Delivery to a bank account is Instant to bank account, about 30 minutes for cash pickup, the corridor covers 9 to 11, and the price of a send is the trade-off to weigh.
Key facts
- Best for
- Fast sends from the US to Latin America with a bank or cash payout for the recipient.
- Transfer fee
- 2.99 USD to bank account, 4.98 USD cash pickup (from 2.99 USD per destination country; Brazil Pix 0 USD + 0.38% IOF)↗
- Delivery time
- Instant to bank account, about 30 minutes for cash pickup↗
- Payout methods
- Bank, Cash-pickup, Wallet↗
- Currencies
- 9 to 11↗
- Fee to send 1,000
- $2.99 to $11.99↗
- Legal entity
- Felix Technologies Inc.↗
- Headquarters
- United States↗
- Support channels
- Chat, Email, Help-centre↗
- Official website
- felixpago.com
Facts checked September 26, 2026, 4 sources
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- Payouts reach a bank account, a cash pickup point or a wallet, as bank, cash pickup and wallet lists, so a recipient does not need an account.
- US regulation is on the record: a FinCEN money services business registration, 31000292246111, and NMLS state money transmitter licences, 2302775.
- The company behind the transfers is Felix Technologies Inc., based in the United States, rather than an unnamed intermediary.
Cons
- Cash pickup costs more than a bank transfer, and the starting fee is set for each destination country.
- Support runs on chat, email and help centre only, with no phone line for questions that need a voice.
- Destinations stop at 9 to 11, so the corridor is narrow.
Who it suits
- People in the US sending to Latin America who need the money the same day.
- Recipients who want cash in hand as well as a bank payout.
- Senders who know the destination country in advance and want a flat fee per send rather than a percentage of the amount.
Who should look elsewhere
- PayPal Colombia, where sending from a PayPal balance or linked bank account costs no fee and international sends are charged as a percentage.
- Skrill, where funding by bank transfer is free but debit and credit card funding adds a percentage.
- Paysera, where euro sends to SEPA and Paysera users are free, if your currency is the euro.
How Felix Pago compares
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Where Felix Pago is available
- Available
- Colombia, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Peru, United States
- Licence in United States
- FinCEN (MSB registration) (31000292246111), checked September 26, 2026
- Licence in United States
- NMLS (US state money transmitter licences) (2302775), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does Felix Pago charge for a transfer?+
A send to a bank account carries the cheaper fee, while cash pickup costs more and the starting fee is set for each destination country. Pix transfers to Brazil carry no transfer fee, only the IOF levy. Across the service, fees sit in a band of $2.99 to $11.99.
How quickly does money arrive?+
As Instant to bank account, about 30 minutes for cash pickup shows, a send to a bank account lands instantly while a cash pickup takes a little longer, all within the same hour. That pace suits a family paying rent or a supplier on the day the money lands, and it avoids the wait that slower bank routes bring.
How can the recipient collect the money?+
Payouts run to a bank account, a cash pickup point or a wallet, as bank, cash pickup and wallet lists. A recipient with no bank account can still collect cash in person, and a recipient who prefers an account can be paid straight into it.
Which destinations and currencies can Felix Pago send to?+
The corridor covers 9 to 11, and the starting fee is set for each destination country, so the amount depends on where the money is going. Cash pickup is also priced above a bank transfer, which matters for a larger sum.
Is Felix Pago regulated in the US?+
The operator holds a FinCEN money services business registration, 31000292246111, and US state money transmitter licences, 2302775. Both sit with US bodies, which gives a sender something concrete to point to if a transfer goes wrong.
How can Felix Pago support be reached?+
Support runs on chat, email and help centre, with a help centre, live chat and email. There is no phone line among those channels, so a sender with a question about a transfer already in flight may wait longer than they would like.
Sources
- felixpago.com/ayuda checked September 26, 2026
Backs: Payout methods, Support channels
“your beneficiary can receive money by bank account deposit, cash withdrawal at stores or deposit to a digital wallet”
- felixpago.com/ayuda/cuanto-cobran-de-comision checked September 26, 2026
Backs: Currencies, Transfer fee, Fee to send 1,000
“Fees by country: Mexico, Colombia, Guatemala, El Salvador, Honduras, Dominican Republic, Nicaragua, Ecuador, Peru, Costa Rica, Brazil”
- felixpago.com/enviar-dinero/mexico checked September 26, 2026
Backs: Delivery time
“A money transfer from the US (USD) to a bank account in Mexico arrives instantly”
- felixpago.com/legal/terminos-de-uso checked September 26, 2026
Backs: Headquarters, Legal entity, Licences
“FTI is a corporation incorporated in Delaware headquartered in Miami, Florida”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup, Licence type.
Related by the facts
Felix Pago
Fast sends from the US to Latin America with a bank or cash payout for the recipient.