NOWPayments review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
NOWPayments suits businesses and freelancers who accept crypto payouts and want fast settlement across many currencies. Its one service fee of 1% service fee and an average transaction time of 5 min average tx time keep costs simple, with support on email and help centre.
Key facts
- Best for
- Merchants taking crypto and paying out to bank accounts or wallets.
- Transfer fee
- 1% service fee↗
- Delivery time
- 5 min average tx time↗
- Payout methods
- Bank, Wallet↗
- Currencies
- 350↗
- Headquarters
- Estonia↗
- Support channels
- Email, Help-centre↗
- Official website
- nowpayments.io
Facts checked September 26, 2026, 3 sources
Apps and profiles
Pros and cons
Pros
- A single service fee of 1% service fee with no monthly account charge
- Settles in 5 min average tx time, useful for high-volume payouts
- Covers 350 currencies for cross-border collections
- Payouts reach bank and wallet
Cons
- Support runs on email and help centre only, with no phone or live chat
- Payouts are limited to bank and wallet, with no card or cash pickup
Who it suits
- Online shops and marketplaces settling crypto payments
- Freelancers and agencies invoicing in crypto
- Businesses paying suppliers or contractors abroad
Who should look elsewhere
- Anyone wanting card or cash payouts, since NOWPayments pays out to bank and wallet only
- People who need phone or chat help, as support runs on email and help centre only
- Traditional senders, since Skrill charges less on many card transfers
Who runs it
NOWPayments is based in Estonia and serves businesses that collect and settle crypto payments worldwide. The company handles 350 currencies, which suits merchants with cross-border customers and suppliers. Help comes through email and help centre, so anyone who prefers a phone line or live chat should look at alternatives with wider support. Payouts are made to bank and wallet.
How NOWPayments compares
Frequently asked questions
What does NOWPayments charge to send or settle a payment?+
NOWPayments applies one service fee of 1% service fee on a transaction. There is no separate monthly account charge, so the cost of running an account sits with the transaction itself. That makes the fee easy to pass into pricing when you invoice customers in crypto.
How fast are payouts?+
The average transaction time is 5 min average tx time. Shorter settlement matters most for merchants paying suppliers or contractors, since the money leaves your account quickly. Volatile crypto prices can still affect the final amount you receive, so large payouts are worth scheduling carefully.
Which currencies can I pay in and receive?+
NOWPayments covers 350 currencies for collections and settlement. A wide range is useful if you sell to customers across several markets or pay contributors in their own currency. The list of accepted coins and fiat pairs is set out on the provider's own pricing page.
How do I get my money out of the account?+
Payouts go to bank and wallet, covering bank transfers and digital wallets. Both routes suit automated business payouts, with bank transfers for suppliers and wallets for fast onward movement. Card payouts and cash pickup are not offered, so a plan that relies on them should look elsewhere.
Is NOWPayments regulated and is my money protected?+
The published information covers fees, delivery, currencies and payout routes, and does not name a regulator or a deposit protection scheme for balances held with the provider. Treat funds sitting with the provider as working capital rather than protected savings, and keep settlement moving to your own accounts.
What support can I get if a payment goes wrong?+
Help is offered through email and help centre. A help centre covers common questions, and email reaches the team for individual cases. There is no phone line or live chat, so urgent problems with a stuck transaction will take a written reply, and it helps to keep the payment reference handy.
Who is NOWPayments built for?+
It is aimed at businesses and freelancers who price their work or goods in crypto and settle across borders. The 350 currency coverage and bank and wallet payout routes are the main draws. If you simply want to send money to family, a wallet-based service may cost less.
Do I pay a monthly fee to hold an account?+
There is no monthly account charge listed, so the cost of holding an account is 1% service fee per transaction instead. For high-volume merchants that keeps fixed overhead low. Anyone making occasional small payments may find a flat per-send fee elsewhere cheaper.
Sources
- nowpayments.io/contact-us checked September 26, 2026
Backs: Headquarters, Payout methods
“Postal Address Tornimae 5, 2nd floor, Regus 10145 Tallinn, Estonia”
- nowpayments.io/help checked September 26, 2026
Backs: Support channels
“Need personal help? Contact us: support@nowpayments.io”
- nowpayments.io/pricing checked September 26, 2026
Backs: Currencies, Delivery time, Transfer fee
“350+ Currencies”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup, Licence type.