Taptap Send review
Updated October 12, 2026 · VaultCue Editorial Team
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Our verdict
Taptap Send centres on phone based money transfers to Africa, Asia and Latin America, trading broad coverage for regional focus and simplicity. It is a transfer service for people supporting family abroad who value quick mobile sending with bank, mobile money and cash collection options.
Key facts
- Best for
- People sending money to family abroad from a phone
- Deposit protection
- FSCS up to GBP 85,000↗
- Access terms
- Recipient paid by bank deposit, mobile money or cash pickup; transfers sent in minutes from the app↗
- Legal entity
- Taptap Send UK Limited↗
- Headquarters
- United Kingdom↗
- Founded
- 2018↗
- Support channels
- Email, Phone, Help-centre↗
- Official website
- taptapsend.com
Money transfer
- Transfer fee
- No additional transfer fees in most markets; a small percentage of the exchange rate, and for certain countries a small fixed fee regardless of amount sent↗
- Delivery time
- EUR transfers to an EEA account: by the end of the next Business Day; other currencies or accounts outside the EEA: within 4 Business Days↗
- Payout methods
- Bank, Cash-pickup, Wallet↗
- Fee to send 1,000
- A$0↗
Facts checked September 26, 2026, 6 sources
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- Sends to Africa, Asia and Latin America from a mobile phone
- Delivers funds for bank deposit, mobile money or cash pickup
- Completes transfers in minutes with a simple app process
- Known among millions of customers around the world
Cons
- Focuses only on three receiving regions, limiting wider use
- Operates through the phone, without a branch network for in person help
Who it suits
- People supporting family in Africa, Asia or Latin America
- Migrants who prefer managing transfers by phone
Who should look elsewhere
- People seeking transfers outside its three regions
Safety and regulation
Taptap Send presents itself as a safe and regulated provider for international transfers, which gives you a clear assurance before you send. Security sits at the centre of its transferring process, and protection applies from the moment you start a transfer on your phone until funds reach your recipient. The emphasis on regulation means oversight shapes how transfers are handled rather than leaving safety as an afterthought. You gain reassurance if you prioritise peace of mind when supporting family at distance.
How Taptap Send compares
Where Taptap Send is available
- Available
- Australia, Bahrain, Belgium, Canada, United Arab Emirates, United Kingdom, United States
- Licence in United Kingdom
- Financial Conduct Authority (Electronic Money Regulations 2011) (900842), checked September 26, 2026
- Licence in United States
- NMLS / FinCEN (money transmitter) (2108069), checked September 26, 2026
- Licence in Canada
- Financial Transactions and Reports Analysis Centre (FINTRAC) (M21060579), checked September 26, 2026
- Licence in United Arab Emirates
- Dubai Financial Services Authority (F007317), checked September 26, 2026
- Licence in United Arab Emirates
- Central Bank of the UAE (1601866), checked September 26, 2026
- Licence in Bahrain
- Central Bank of Bahrain (185646-1), checked September 26, 2026
- Licence in Belgium
- National Bank of Belgium (0754.970.695), checked September 26, 2026
- Licence in Australia
- Australian Securities and Investments Commission (559468), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Taptap Send do?+
Taptap Send provides international money transfers that you manage entirely from your phone. It supports bank deposits, mobile money and cash pickups for recipients. Transfers complete in minutes, which keeps support for family simple and responsive.
Which regions can receive money through Taptap Send?+
Taptap Send serves recipients across Africa, Asia and Latin America. Its service connects senders with family and contacts in those regions. The regional focus keeps the transfer experience clear for people sending along those corridors.
How does sending with Taptap Send work?+
You start and send transfers directly from your phone using the Taptap Send application. The process is designed to finish in minutes without complex steps. Your recipient then receives funds through bank deposit, mobile money or cash pickup.
Who uses Taptap Send?+
Taptap Send suits people who send money to family members in supported regions. It appeals to senders who value a phone led process and rapid delivery. Millions of customers worldwide place confidence in the service for regular family support.
Which company operates Taptap Send?+
Taptap Send is operated by Taptap Send UK Limited. (Source, checked September 26, 2026)
Where is Taptap Send based?+
Taptap Send is based in United Kingdom. (Source, checked September 26, 2026)
When was Taptap Send founded?+
Taptap Send was founded in 2018. (Source, checked September 26, 2026)
How can I contact Taptap Send support?+
Taptap Send offers support through Email, Phone, Help-centre. (Source, checked September 26, 2026)
Sources
- support.taptapsend.com/hc/en-gb/articles/34918597669523-S... checked September 26, 2026
Backs: Transfer fee, Fee to send 1,000
“For most markets, we charge a small percentage of the exchange rate and no additional transfer fees... For certain countries, a small fixed fee is charged, regardless of the amount you send.”
- support.taptapsend.com/hc/en-gb/articles/360035876954-Con... checked September 26, 2026
Backs: Support channels
“Send us an email at support@taptapsend.com ... We answer your calls 24/7 at 1 (833) 916-0670 (toll-free)”
- taptapsend.com checked September 26, 2026
Backs: Access terms, Payout methods
“Send money in minutes from your phone - Bank deposits, mobile money, and cash pickups”
- taptapsend.com/en/about-us checked September 26, 2026
Backs: Founded
“Since launching in 2018, we've moved billions of dollars”
- taptapsend.com/licenses checked September 26, 2026
Backs: Deposit protection, Headquarters, Legal entity, Licences
“Registered in England and Wales, Company Number 10416468, Registered Office Epworth House, 25 City Road, Shoreditch, London”
- taptapsend.com/terms/eea/v5-en checked September 26, 2026
Backs: Delivery time
“Transfers in EUR to an account within the EEA: By the end of the next Business Day following the time of receipt of the Payment Instruction. Transfers in any other currency or to an account outside...”
Compiled from 6 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Headline rate, Rate type, Term, Minimum deposit.
Related by the facts
- Hargreaves Lansdown, also regulated by Financial Conduct Authority (Electronic Money Regulations 2011)
- Accounts available in Australia
- CitiBank AE, also regulated by Dubai Financial Services Authority
- Accounts available in Canada
- Sendwave, also regulated by National Bank of Belgium
- Accounts available in United Kingdom