WaafiPay review
Updated October 13, 2026 · VaultCue Editorial Team
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Our verdict
WaafiPay is a payment platform for East Africa that combines wallet acceptance, card processing and card issuance in one place. It suits businesses that want a single system for online and in person payments instead of separate providers across the region.
Key facts
- Best for
- Businesses in East Africa accepting wallets and cards
- Payout methods
- Bank, Wallet, Card↗
- Headquarters
- Djibouti↗
- Support channels
- Email, Phone, Chat, Help-centre↗
- Official website
- waafipay.com
Facts checked September 26, 2026, 3 sources
Pros and cons
Pros
- Combines wallet payments, card processing and card issuance on one unified platform
- Supports virtual and physical cards plus prepaid and corporate card programmes
- Provides in-person terminals with contactless, chip and sales reporting
- Offers APIs and SDKs for building custom payment experiences
Cons
- Focuses on East Africa, so coverage outside the region is limited
- Designed for businesses, not for personal money transfers or individual use
Ready to try WaafiPay?
Who it suits
- East African businesses accepting mobile wallet payments
- Companies needing issued cards and in-person terminals
- Developers building payment flows with APIs
Who should look elsewhere
- Individuals seeking personal transfers
- Businesses operating outside East Africa
How WaafiPay compares
Frequently asked questions
What is WaafiPay?+
WaafiPay is a payment infrastructure platform for businesses in East Africa. It combines mobile wallet acceptance, card processing and card issuance in a single unified system. It also provides tools for building payment experiences.
Which region does WaafiPay serve?+
WaafiPay serves businesses across East Africa and focuses on payment needs in that region. It accepts payments from popular mobile wallets used there. It also processes transactions through major card networks.
What card issuing options does WaafiPay provide?+
WaafiPay issues cards through central bank switch integration for business use. Its range includes virtual cards, physical cards, prepaid programmes and corporate cards. Businesses can therefore offer different card formats from one platform.
How do businesses accept in-person payments with WaafiPay?+
WaafiPay provides acquiring terminals for accepting face to face card payments. The terminals handle contactless payments, chip payments, receipt printing and sales reporting. Businesses can track store sales through the reporting features.
Who uses WaafiPay?+
WaafiPay is used by thousands of businesses that accept payments in East Africa. Its customers include enterprises needing wallet acceptance, card processing and issuance. Developers also use its APIs and SDKs to create payment experiences.
Sources
- docs.waafipay.com checked September 26, 2026
Backs: Payout methods
“merchants to seamlessly accept payments from customers using cards, mobile wallets, and bank accounts”
- docs.waafipay.com/support checked September 26, 2026
Backs: Support channels
“Email Support ... email us at payments@waafi.com ... WhatsApp Support ... chat with us on WhatsApp”
- waafipay.com/contact checked September 26, 2026
Backs: Headquarters
“Salaam Tower, Djibouti”
Compiled from 3 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Transfer fee, Exchange rate markup, Delivery time, Licence type.
Related by the facts
WaafiPay
Businesses in East Africa accepting wallets and cards