Prosegur Change review
Updated September 29, 2026 · VaultCue Editorial Team · Facts checked September 28, 2026
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Our verdict
Prosegur Change suits travellers in Spain who want to order foreign cash online and collect it in person. With transfer fees of 0% and choice across 65 currencies with delivery From the next day, it keeps holiday money simple and clear without surprise charges at checkout.
Key facts
- Best for
- Holiday cash ordered online for pickup in Spain
- Transfer fee
- 0%↗
- Delivery time
- From the next day↗
- Payout methods
- Cash-pickup↗
- Currencies
- 65↗
- Fee to send 1,000
- €0↗
- Legal entity
- ChangeGroup Spain, S.A.U.↗
- Headquarters
- Spain↗
- Founded
- 1992↗
- Support channels
- Email, Phone, Chat, Help-centre↗
- Official website
- es.prosegurchange.com
Facts checked September 28, 2026, 6 sources
Pros and cons
Pros
- Transfer fees of 0% keep quoted prices clear at checkout.
- Wide choice across 65 currencies for travel planning.
- Cash pickup through cash pickup suits travellers who want notes in hand.
Cons
- Cash pickup through cash pickup only, without bank or wallet payout choice.
- Delivery From the next day means collection needs planning ahead of travel.
Ready to try Prosegur Change?
Scored 9.4 / 10 by VaultCue.
Who it suits
- Travellers collecting foreign notes before a trip abroad
- People who prefer to budget with cash in hand on arrival
Who should look elsewhere
- Senders needing bank account deposits rather than notes: Western Union covers wider payout routes.
- People wanting wallet or card delivery instead of collection: Dahabshiil may fit digital sending better.
The company behind it
Prosegur Change is operated by ChangeGroup Spain, S.A.U. based in Spain and active since 1992. It focuses on foreign currency for travellers rather than everyday accounts. If you need help with an order, support is available through email, phone and chat. That setup suits cash orders where clear pickup guidance matters.
How Prosegur Change compares
9.4 vs 8.0
9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.9
9.4 vs 9.1
9.4 vs 8.6
9.4 vs 9.0
9.4 vs 8.9- 9.4 vs 8.9
9.4 vs 8.8
9.4 vs 8.8
9.4 vs 8.4
9.4 vs 8.0
Where Prosegur Change is available
- Available
- Spain
Countries from the brand (Source, checked September 28, 2026)
Frequently asked questions
What fees does Prosegur Change charge for currency orders?+
Prosegur Change lists transfer fees of 0% for online currency orders. The stated transfer amount is €0. That structure means the rate shown at checkout carries the cost rather than a separate charge.
How many currencies can be ordered through Prosegur Change?+
Prosegur Change supports 65 currencies for online orders. That range covers many common holiday and business travel needs. You can check availability for your route before placing an order and arranging pickup.
How long does delivery take after ordering currency?+
Delivery is From the next day after ordering online. That timing suits travellers who plan ahead rather than leaving currency until departure morning. Allow extra margin around weekends and public holidays for pickup arrangements.
How do you receive money ordered from Prosegur Change?+
Payout is through cash pickup after ordering online. You place the order on the site and then collect notes in person. That method suits people who prefer cash in hand for travel spending.
How can you get help with a Prosegur Change order?+
Support is available through email, phone and chat for questions about prices and orders. You can use chat or phone for urgent pickup queries and email for records. The help centre also explains pricing and order steps.
Which company operates Prosegur Change?+
Prosegur Change is operated by ChangeGroup Spain, S.A.U. based in Spain. The service has been active since 1992. That background points to a travel cash specialist rather than a full current account provider.
Sources
- es.prosegurchange.com checked September 28, 2026
Backs: Delivery time
“Currency exchange: collection from the next day.”
- es.prosegurchange.com/aviso-legal checked September 28, 2026
Backs: Headquarters
“ChangeGroup Spain, S.A.U., registered office in Madrid, Spain.”
- es.prosegurchange.com/cambio-de-divisas/euros-a-czk checked September 28, 2026
Backs: Founded
“ChangeGroup, part of Prosegur Group, has offered currency exchange services since 1992.”
- es.prosegurchange.com/cambio-divisas-online checked September 28, 2026
Backs: Currencies, Payout methods, Transfer fee
“Online currency exchange: availability guaranteed for 65 currencies.”
- es.prosegurchange.com/condiciones-legales checked September 28, 2026
Backs: Legal entity
“The owner of this website is CHANGEGROUP SPAIN, S.A.U.”
- es.prosegurchange.com/en/faqs/currency-exchange-price checked September 28, 2026
Backs: Support channels, Fee to send 1,000
“Contact us by phone, email, or WhatsApp; FAQs are available.”
Compiled from 6 source pages, checked September 28, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup, Licence type.