Volopay review
Updated September 28, 2026 · VaultCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Volopay suits companies and freelancers paying suppliers abroad, delivering transfers Within a few days to a bank account or card. Its cost story is the transfer fee, and help is on hand by phone, chat, email or a help centre when a payment needs checking.
Key facts
- Best for
- Business money accounts that pay suppliers abroad.
- Transfer fee
- Low international transfer fee; $0 domestic transfer fee↗
- Delivery time
- Within a few days↗
- Payout methods
- Bank, Card↗
- Fee to send 1,000
- $0↗
- Legal entity
- Volopay Ltd↗
- Founded
- 2020↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Official website
- volopay.com
Facts checked September 26, 2026, 6 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
Pros and cons
Pros
- Support reaches email, chat and phone, so a phone line and a help centre sit alongside email and chat.
- Payouts cover bank and card, so a recipient is paid into a bank account or onto a card.
- Transfers are delivered Within a few days, which suits a normal supplier payment run.
- In the US the licence is NMLS #1928093, with Airwallex US, LLC as service provider.
Cons
- Payouts stop at bank and card, so a payee who needs collected cash is not covered.
- Delivery is Within a few days, so it will not suit a payment that must clear the same working day.
- The licence fact covers the US only, through US state money transmitter licensing with Airwallex US, LLC as service provider.
Who it suits
- Companies and freelancers paying suppliers in other currencies, with transfer fees of Low international transfer fee; $0 domestic transfer fee.
- Treasurers who want a phone line, chat, email and a help centre on the same account, through email, chat and phone.
- Firms whose payees take a bank or card credit, since payouts run to bank and card.
Who should look elsewhere
- PayPal Colombia, which takes a percentage on international transfers with a floor and a cap, and adds a percentage plus a fixed fee on card payments.
- Skrill, which charges nothing by bank transfer but takes a percentage on debit cards, more on credit cards, and more when sending and receiving in the same currency.
- Paysera, where euro payments to SEPA or Paysera users start free and later transfers to other countries, plus SWIFT, carry added charges.
The company behind it
The company behind the account is Volopay Ltd, founded in 2020. Support runs through email, chat and phone, which means a phone line and a help centre sit alongside email and chat. In the US the licence listed is NMLS #1928093, with Airwallex US, LLC as service provider.
How Volopay compares
8.9 vs 8.0
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8.9 vs 9.0
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8.9 vs 8.0
Where Volopay is available
- Available
- Australia, Canada, India, Saudi Arabia, Singapore, United Arab Emirates, United Kingdom, United States
- Licence in United States
- US state money transmitter licensing (Airwallex US, LLC as service provider) (NMLS #1928093), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Volopay charge to send money?+
The published pricing lists Low international transfer fee; $0 domestic transfer fee, with the domestic transfer leg at $0. International transfers are described there as a low transfer fee rather than a percentage, which keeps the cost easy to set against the rate. Delivery on the international leg is Within a few days.
Is Volopay regulated, and who protects the money?+
The licence named for Volopay is NMLS #1928093, listed as US state money transmitter licensing with Airwallex US, LLC as service provider. That is a US state licence, so readers in other markets should check what applies there before moving a large balance.
How do you pay someone from a Volopay account?+
Payouts run to bank and card, so a recipient can be paid into a bank account or onto a card. Cash pickup and wallet payouts sit outside that list, which suits firms whose payees expect a direct bank credit rather than collected cash.
Can I reach Volopay if a payment is late?+
Help is offered through email, chat and phone, so there is a phone line, live chat, email and a help centre to search. The support mix is what matters when a supplier payment is late, and Within a few days delivery is when a query is most likely.
Who is Volopay built for?+
The account is built for business use. Business is the audience at 56.5% of the sites in this group, against 25.1% for expats. Transfer fees of Low international transfer fee; $0 domestic transfer fee and delivery Within a few days fit a supplier payment rather than a personal remittance.
Who runs Volopay?+
The account is operated by Volopay Ltd, founded in 2020, and help is handled through email, chat and phone. A company weighing a group payment account is looking at a young legal entity alongside the licence, which is NMLS #1928093 for the US.
How do Volopay's costs compare with other money transfer services?+
Against a site median monthly fee of €0 and a median FX fee of 0.5%, Volopay's own line is Low international transfer fee; $0 domestic transfer fee. PayPal Colombia takes a percentage on international transfers, Skrill charges by card type, and Paysera adds charges for SWIFT.
Sources
- volopay.com checked September 26, 2026
Backs: Support channels
“24/7 customer support (chat/call/WhatsApp)”
- airwallex.com/us/state-licenses checked September 26, 2026
Backs: Licences
- volopay.com/about/press-kit checked September 26, 2026
Backs: Founded
“Starting in Singapore in 2020, Volopay has since expanded into several countries in the Asia Pacific region”
- volopay.com/global-business-account checked September 26, 2026
Backs: Payout methods
“pay foreign vendors or employees across 130+ countries. Whenever an international transfer is needed, choose between SWIFT and non-SWIFT options ... Access to corporate cards”
- volopay.com/international-money-transfers checked September 26, 2026
Backs: Delivery time
“get it sent to your vendor or employee's account within a few short days”
- volopay.com/pricing checked September 26, 2026
Backs: Transfer fee, Fee to send 1,000
“Low international transfer fee / $0 domestic transfer fee (Accounts payable automation plan)”
- volopay.com/privacy-policy checked September 26, 2026
Backs: Legal entity
“Volopay Ltd (herein referred as "Volopay") is a purpose-built spend management solution”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Exchange rate markup, Licence type.